The staff, especailly the person who was working at the desk the night we arrived were all very helpful. Was a little difficult to get into and out of the hotel due to the placement on Highway 1.
Even the paid WiFi was spotty at best
Location. Fitness room was OK, but limited
staff extremely friendly; good breakfast; comfortable; convenient
Clean, friendly staff, hampton is a chain that I have always found to be well worth the money we paid. Hot buffet breakfast makes it a very convient place to stay.
We stayed for one night (Friday to Saturday). The rooms are nice, but there was all kinds of noise above us, literally from our check-in time (4:00pm) until 10pm. Called desk and asked what was going on. She said she'd take care of it. Noise still happened, so we were moved to 111. Bed was a bit hard, and the couches are insanely UNCOMFORTABLE, even to sit on. Saturday, we went to get breakfast in the morning, and was told that breakfast is only offered Monday-Friday, so we packed up our stuff, checked out, and didn't look back. We did like that every room had a little stove, a fridge, dishwasher and microwave, but we didn't even use them, since we were there one night.
I found the hotel to be excellent. The room was very nice and clean. The staff was friendly, and the hotel is close to Boston. I will book with this hotel when I visit the Bostron area again.
The room was ok but very dated and dirty. Staff was friendly - provided a few menus and gave recommendations of nearby restaurants that delivered. Kids enjoyed the pool. Free breakfast was good. Hotel was located close to Salem, MA for Halloween festivities.
Hotel rooms need upgrad overall. Rest of hotel seemed very clean and staff very helpful.b
It was affordable and perfect for a family of 5. Beds & pillows could be a lot better and bathroom needs to be updated however for the price & clean rooms, I would stay there again.
We Love this hotel it is a perfect place for little money when you have 3 kids. Nice kitchen area so you dont have to eat out all your meals when traveling with kids. We stay there often and wil continue to stay. Thank You for providing a great place for a wekend getaway that all family's can afford.
This hotel was the filthy. The worst place i've stayed. I suggest you not book there for any reason.
Anonymous from CA: I found this hotel to be extremely clean, quiet and safe. It totally met my needs for a week-long stay. It was somewhat difficult to find at first; perhaps more signs on the street leading to the hotel might help. The location was a little inconvenient if visiting Salem (yet convenient to the Interstate), but it was extremely reasonable,.
Hotel was nice and clean. Maintenance was somewhat lacking (bathroom door latch broken). Pool was comfortable. Quiet location - a bit difficult to find at first. Would stay again. Hotel employees were extremely nice. Good value.
We really enjoyed our stay. The kitchens were great and the staff was very friendly. The kids loved the pool, I loved the patio w/ the grill and my husband loved the wireless highspeed internet. A little something for all of us to enjoy!
Nice and clean room, but a little small. Nice and functional kitchen. Good for extended stay on a budget.
This place is filthy. Beds and furniture literally falling apart. I think this place houses indigent people from the state as some truly sick people seem to LIVE there. The gent at the front counter was rude and uncooperative. I booked this dump for a week and stayed just a couple of days. I couldn't wait to get out of town. ps...you pay for the internet and the food is unedible.
The carpets had visible stains all over them. Other than that, I'd say the room was pretty clean and inviting. It was kind of a bummer when the carpets ruined the overall vibe of the room.
It is located on a busy, business oriented highway. Nothing special about ambiance, but the rooms were clean, good size and beds were comfortable. Registration staff were efficient and pleasant. Just not the type of place that I would want to hang around. Good overnight and go type place.
It was clean and comfortable. Listed online as having shuttle service to airport. It doesn't.
Staff was really friendly and the sheets were super soft. Our bed skirt had multiple rips in it hanging down, there was a hole in the lamp shade, our bathtub leaked onto the bathroom floor and the leather was peeling off the bed post. The whole floor we stayed on also wreaked of cigarettes.
Unfamiliar with the Boston/Logan Airport/Peabody area, I arrived at the airport and called the hotel -- asking if there was a "cheap" way to get there, not having a car. I was told a taxi cab was the only way to come if I was not driving myself. Through a little digging I eventually learned that there is indeed a bus service running about every 1/2 hour from the airport to Peabody (the Logan Express). Why the hotel clerk could not have known that, I can't imagine. That lack of local knowledge on the part of the hotel staff really upset me.
Having my wedding there in August 2016
Nothing Everything. Website states that hotel has easy access to the commuter rail into the city. This is incorrect. It is outside of the shuttles "travel zone" and when we inquired about getting to the terminal we were coldly told that we needed to take a cab that would cost $35-40 every trip. The staff was rude and not helpful at all. We were made to feel like an inconvenience whenever we inquired about using the hotel shuttle. Will never stay again.
Due to the free parking and location close to Boston is a good choice for to visit the city and sorroundings (Rockport,Salem...). Free wifi. Clean Only 1 computer for the whole hotel
Excellent location! Wide range of restaurants and shops around. Very close to Boston.
The rooms are comfortable. This hotel is not equipped with a larger fridge and there are not some of the amenities you find in other extended stay hotels. The hot tub was broke and we were never told of that when we booked or upon check-in, it was a surprise. The elevators certificates were out of date so that made us uncomfortable. One by 2 years! The staff was friendly..the buffet in the morning is by far the best part of this hotel. They offer far more options than a typical hotel buffet. Would definatly stay here again the proce was right.
Every staff member we came in contact with was very friendly and helpful. Rooms were clean and comfortable although perhaps slightly smaller than I was expecting. We were on the top floor near the end of the hall which made our multi-night stay nice and quiet. We would stay there again. The entrance is hard to spot at first and since the hotelast is on a divided highway, if you miss it, it'seems a nuisance going past it to the next exit, going back the other way to the exit and then driving to it again.
The rooms were incredibly spacious and comfortable with many interesting modern design elements. The complimentary breakfast buffet was great and the location was conveniently close to Boston. The staff were extremely helpful and friendly. Close to lots of stores, restaurants and other shopping needs. Busy section of Route 1 to get in and out of. It took us a while to safely get out during rush hour traffic. The hotel is close to a turnaround though so that's a plus.
The staff was kind and courteous. We made several requests which were responded to astonishingly quickly. Our room was beautifully decorated and was very well-suited to our needs. Our group was a teenage son and his parents, and the layout of our room kept us all comfortable. The room had the sleeping space separated from the sitting area by a partial wall, and the sitting area included a sectional sofa, a desk and a kitchenette area with a sink, microwave and refrigerator. The space allowed us to keep our own schedules without annoying each other or bumping into each other. The breakfast was very nice, very high quality. We would stay here again on our next visit. Although it's not in the downtown area, that's a small trade-off for a very reasonable price at a very fine hotel. The beds were softer than we like.
Nice rooms, pool (a little small but not busy so it didn't matter for us) and whirlpool. Great hot breakfast. Close to highway. Excellent value for the price. If it cost as much as some other hotels in the area I wouldn't give it such a good review but for the price it's great. Clean too and we were able to check in a little early. Sofa bed mattress is quite uncomfortable, though they always are. I thought little shampoo bottles were usually standard but not included here - I found my own but I assume it's available on request. View is not great - highways on both sides and a grungy pond on the other.