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attention and friendliness N/a
The location for strolling through Rosarito cannot be beat, nor the Easy access to get on the 1 toll road to Ensenada. The staff was incredibly friendly and if your looking for a place with no language barrier due to a lack of Spanish you are set. The rooms in the original hotel were clean but a little dated and it showed with high winds durring our visit there were a lot of little noises from the window ac mounted in the wall to the gap in the door as you entered the room, no spare pillows for a hard bed made the nights sleep somewhat restless as well. Offsetting all of this was a beautiful ocean view that was unobstructed for one hell of a good price, on a side note though, we're pretty sure room 616
I liked the room, its setup, and view. The cleanliness was very good, which always gives a resort an extra star. The restaurant also services delicious food, and there's delicious taco stands just across the street. I did not like the lack of service for the resort's Wi-Fi connection. The connection repeatedly loses signal and it makes it difficult to communicate with others back at home. To add to this, the security guards also made our final night of stay a little uncomfortable with inconveniently proposing that we turn our music down at only 9pm or 10pm at night. This was especially inconvenient considering that there was music blasting from the Penthouse just a few floors above out Grand Suite. You would think they would be more understanding and lenient on this considering it was not beyond midnight and others were enjoying music as well.
The view was beautiful & the beach front location made it super convenient. It was VERY loud in the hotel. We could hear all hallway noise right through the door. The bed was also very uncomfortable.
The property is will maintained,friendly staff, clean, comfortable, up scale vibe, lux feel, great value. Nothing really negative to say of point out. We did not experience any negative situations.
Staff was really great , hotel was very nice and cleaning. Hotel very pretty inside and out. No complaints what so ever about this hotel.