Good location, rustic rooms, very good english speaking staff. One of only a few hotels with rooms remaining for the Baja 1000. Hotel never received the reservation from hotels.com or booking.com. Hotel charged me for my room twice and it has taken more than week to rectify.
The staff was really nice and the facility was very clean. The breakfast and drink voucher. The complimentary toiletries that were not complimentary.
The hotel itself is nice. A little dated but clean and with character. The parking seemed very safe. The indoor pool and jacuzzi were perfect this time of the year. room was large Ice machines were all off and when I ordered some from room service it never showed up. My overall experience is that it wasn't worth the price tag.
Large balcony faces ocean & marina. Staff very helpful & pleasant. Parking was included which was great. Sign for hotel is kind of hidden by palm tree so the first time it was a little hard to find. Suggest better sign & better address for GPS
The indoor pool and spa were not open
The marina and bay view. The morning breakfast. Courteous, friendly, and helpful staff. Close to the wine country. I can't really complain, but I would have liked to have been able to dance. That would have made it perfect.
We've been coming to Las Rosas since 1996, but we recently took a 7 year break because of the unrest in Mexico. We didn't know what to expect after 7 years, but everything was the same--the pool, outdoor jacuzzi, bar, dining area, guest rooms, and the best view of the ocean anywhere from every room! It was just what we hoped for. The place is a little more worn (only minor character flaws in my opinion), but the carpets and furniture in our rooms were new and everything was clean. This is not a super luxurious hotel, so don't expect all the bells and whistles, but it is gorgeous, the staff is wonderful, and did I mention the views--incredible! We still love this place!
It's always a pleasure to stay there The views, at sunset and the serenity of the sea
I like that everyone at the front desk/bellman made eye contact with me and my wife. I did request at the front desk for extra towles. As soon as we arrived to our room on the fourth floor. Housekeeping staff was at the door with towles and a smile. The two young ladies at spa were fantastic I didn't like the robes that we were given at the spa. They are worn out at the sleeves the neck area. Missing robe belt. The gentlemen that brought my lunch at the pool, didn't look happy nor explained that my hamburger was going to be served in a To-go Box. Would of personal liked it on a plate