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It is one of the best hotel among all other local ones. Food service ( dinner and breakfast ) is not as in other four star hotels I've seen. Type A rooms are not comfortable thats why I moved to a superium room after I saw the Type A room.
The facilites (pool, bar, restaurant) were very nice, better than expected The standard of accommodation was not 4 star as advertised, more like 2 star. But clean and fairly comfortable
Natural area, commitment of management to have a green hotel, geographical place in maintain, big size and comfort private apartments, fanastic views Room service is poor. Every other day they clean rooms and do not charge shampoos soaps and towels regularly.
I DID 5 days at the sentido orka lotus beach and my bed sheets were never changed,sand all over the room as it was never swept,coffee mugs remain dirty and never washed or replaced,on one occasion the used towels were arranged like it was clean.i visited friends at a 3 star facilities which was a lot cleaner and better cleaning team than at this sentido shit. My wife almost left because of the dirtiness of the room cleaners. Will never recommend this hotel to my worst enemy. Food was in abundance but I could not enjoy my food as a proverb goes (if your room is dirty,your kitchen will neve be cleaner). My advice to kayak is take this hotel off the 5 star category and put it if I want to be nice on the 2 1/2 or 3 stars category. Dirtiness of the room cleaners,I could not walk bare feet in my room as it was very dirty and sandy as it was never swept.if there is no control on the room cleaning,there might never be control on the kitchen too. So let's blame management.