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It was unique and yet perfect for any type of stay, and felt very inclusive. It was set up like an apartment, and felt luxurious. The complimentary breakfast was delicious. We were amazed at what we got for such a reasonable price. The staff were the nicest I've come across. I would recommend it in a heartbeat to anyone I know. The shower wasn't my favorite. And I can't find an apartment as wonderful as this hotel.
Elevators were fast, water was hot. Restaurant servers were attentive. Restaurant had a limited menu. Restaurant cost to value was low.
I did like the bed. I didn't like the house cleaning services, I didn't like the no parking semi-close to the main lobby (yes there is an attached parking garage, but you have to walk a good distance to get to the garage and it's an additional $10, parking per day). Also, I didn't care for the ice machine or vending machine for that matter only being located on one end of the Hallway; feels as if a hotel @ this price point should have a set up for these services on both ends of the hallway. And the fact that the staffing didn't listen to my concerns or attempt to remedy the problems weren't beneficial towards them either. Don't suggest anyone whom expects hospitality, quietness or functionality to stay there.
General appearance of hotel and amenities, very adept staff, excellent location I was surprised that a deluxe king room would have such uncomfortable chairs and such a very small bathroom (cramped and confining; no room to move around) compared to other downtown Hyatt Regency properties and other hotels in the same price range
The room was huge! I could not believe the arrangement of the room. There was so much room that I felt like I was at home. The room was clean and comfortable. Breakfast was great also.
Comfort, Convenience, and Hot Breakfast!
Breakfast was excellent Hotel was quiet and clean Location was fairly convenient to I35 Hotel was dated, could use some new carpeting, and things smelled a bit smokey.
Great location just off of Kellogg, and very near where the family we were visiting lived. Breakfast was great; staff friendly, and facility in good condition pillows are a little flat
Room was large, was great to spread out and relax. Parking near entrance is limited. All doors but entrance are locked after 10:30. You have to walk around the building to get inside.
Room service is excellent, great staff, clean, large rooms and just a wonderful place to stay!
Very nice and very clean small luxury hotel in downtown. Cannot go wrong by staying here. I will be visiting again. All exceeded my expectations. Thanks.
What's not to like? Clean, quiet, perfect location downtown, spacious room, great restaurant downstairs, airport shuttle (from hotel lobby through TSA Pre to gate was 25 minutes total at 8AM Monday). It took a few minutes running the water for it to get hot.