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convience to shopping, beach, restaurants- comfortable beds, & an elevator-not all hotels have one in Cape May. they did not honor the booking by Booking.com --- they assigned me a not so nice town view (actually a roof view of another hotel!) I had booked & pd extra for an ocean view-had to insist on ocean view -but only got 2days then was moved to less desirable location. Will pursue this further with Booking.com & Congress Hall
It was clean and bedding was very clean. No odors on pillows. Nice size room and bathroom. Bathroom was very clean. The reception staff weren't too friendly. They never even asked how our experience was! We stoped for dinner one of the nights and the food was way over priced and had no taste.
Full service hotel in relation to others in Cape May. Centrally located very convenient. We had ants in the room, not a lot but annoying. The windows were very dirty on the outside (room 429). The tile / grout work in the bathroom was not very good. The water pressur could have been better in the shower. No whirlpool tub by the pool.
quiet, room very inviting, fresh .shops easy to walk to . close to beach.we enjoyed our stay
location,location,location--great room great view prime location in Cape May--quiet and comfy--nice seaside air in windows that actually open
It is conveniently located -- right across the street from the beach and near the pedestrian mall and many wonderful restaurants. Also, parking is next to the hotel. The rooms are spacious and comfortable.
I liked looking at the outside of the beautiful building and the hotel grounds. Our bed was very comfortable, and the concierge gave a good tour of the hotel. Our reservation was for a queen room, and I was surprised to receive a king which was my first choice. The floor in my room, hallway, and bathroom was very uneven. I felt I was on a ship. During the tour of the hotel, floors were uneven in places.
Spacious room, very clean, friendly staff, bicycle friendly - we kept our road bikes in our room. The cafe does not have any whole milk to froth for use in latte or cap. It's just not the same flavor with skim :-(
The staff were extremely welcoming and helpful and did their best to answer all my questions about the area.
I really enjoyed my stay there. We will be coming back!!
The room was nice and they let you keep your car in their lot until 1:00 pm on day of checkout The wwhole front of the property was all dug up for a renovation
View & complimentary breakfast
The view, the staff, the location/proximity to fun stuff the breakfast were all great. Free wi-fi was easy to access with good service, and free parking was abundant and on-site. The room was a little tight for two (petite) adults. Just fine if you know you're going to spend very little time indoors, but if you like a little more space on your vacation, choose a suite instead of a room.
great experience impressed by the room, modern style, and atmosphere. good location to go a short distance to the boardwalk and many placed to eat of site if you choose. no complaints
This hotel was perfectly situated. Diamond beach is right outside your door, while also just a short drive away from the busy Boardwalk. It is a family friendly place. It is also beautiful, up to date and chic. We will definitely be back!
Location was great! Rooms were clean and well appointed, The bed and pillows very comfortable. Family friendly. The providing of robes was a nice touch. Waitresses as well as hostess was somewhat inattentive. We waited for apple juice had to remind the waitress several times and syrup so long the pancakes got cold. Hard to get coffee refills while they chatted it up with some guests while ignoring others,
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The staff was amazing- our heat broke on the 1st night and they were very quick to fix it. The live music at the bar in Congress Hall was very nice. The room we stayed in was extremely small with a slanted ceiling. I would never stay in that room again.
Very quaint and cozy!Perfect place to enjoy one another away from the constant fast paced lifestyle! We are very tall and the angles walls were a little annoying but none the less it was great!
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Location Room a little too small. Might be ok for summertime if out all day and night.
Only the location. Room wasn't any type shown. Had to pay additional $20 to upgrade to small that was only little larger than first booked. Had to pay unexpected $125 security dep. Door to shower goes both ways and didn't seal letting water out into bathroom. More to say.
When traveling to Cape May, I never stay anywhere but the Cape Resorts. They are the BEST! The Star Inn, which is the sister property adjacent to Congress Hall is an AMAZING location. One block from the beach. One block from the Washington Mall! LOVE! This is just like the Cape May cottages, which I adore. This is the feel of a home, not hotel. The main house has 9 rooms. Ours was on the third floor and there is NO elevator. It is important to note, every room is different and each has its quirks.