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great experience impressed by the room, modern style, and atmosphere. good location to go a short distance to the boardwalk and many placed to eat of site if you choose. no complaints
Location was great! Rooms were clean and well appointed, The bed and pillows very comfortable. Family friendly. The providing of robes was a nice touch. Waitresses as well as hostess was somewhat inattentive. We waited for apple juice had to remind the waitress several times and syrup so long the pancakes got cold. Hard to get coffee refills while they chatted it up with some guests while ignoring others,
Situated right in front of a wide private beach, this hotel exceeded our expectations in every way. Friendly staff, great off-season rates, beautiful views, and very nice facilities. Our room was spacious, with a separate bedroom and sitting room, and the dinette was a lifesaver, complete with basic cooking tools and a hotplate. We will be coming back here!
This hotel was perfectly situated. Diamond beach is right outside your door, while also just a short drive away from the busy Boardwalk. It is a family friendly place. It is also beautiful, up to date and chic. We will definitely be back!
Location is great, rooms are large, pool is great size. The pool water had a bad smell to it. The rooms are very old and out dated, needs a serious renovation to the bathroom. There was no iron or hair dryer so be aware of that. We asked for a 2 hour late check out and were told we would have to pay half of the day rate( meanwhile the hotel was empty that day). I will not return to this hotel.
Location. Lots of towels. Damp carpet in room. No bathroom vent fan. Too much chlorine in indoor pool. Loud hallway echoes from the glass. Uncomfortable bed and pillows. Just seemed overall dirty and dated. Oh, no coffee or tea too.
It was fine for our needs. Nothing bad. Nothing exceptional. They upgraded us and our room had an awesome view Prices seed a little high. We went to check out a wedding venue. Lovely view but our guests would have to pay for a 3 night minimum at very high prices. We would not ask them to do that
We have visited Cape May over a dozen times over the last 25 years (we were married there in 1992), and in that time we have stayed in several oceanfront hotels there. The rooms at the Grand were clean and comfortable, the staff we encountered were friendly and helpful, and the restaurant served good quality food at fairly reasonable prices. Both the indoor and outdoor pools were kept up well, and towels weren't hard to find. At the Grand Hotel's price point, we expected a few more amenities, such as beach service (other similarly priced hotels provide chairs and umbrellas at the beach for their guests, and some even deliver food and drinks from the restaurant to the beach). I also have never stayed at a hotel with a price point over $250 with laundry facilities that were coin operated. I was also surprised that I couldn't charge my meals at the restaurant to my room, which was mildly inconvenient. Overall, we enjoyed our stay at the Grand, but we feel that it could have been a better value for the money.
Room was not cleaned.
Excellent Location, restaurant was great, room was clean. Parking was difficult even with their parking permit.
Good location. Nice sized pool. Had both indoor and outdoor pool. WI-FI service was poor at best. Kept loosing connection and connection was slow
Location Price Staff less than friendly. Hostess at rest rude.