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Heated pool ; good bar; excellent location; friendly staff; trendy
I like the staff. They are very courteous and friendly. For the price, the room wasn't as clean as during my last visit (the bathroom, bedding and towels were fine but the rug and chair in the room had stains). Some lights in the room didn't work. There are cheaper hotels in the area that are cleaner.
Easy access to Philly, Modern well-designed, friendly staff Stains on room carpet, bedspread, missing iron, blown light bulbs in desk lamp and bed lamp
Price compared to others in area Unique room layout - not designed like all others Bed comfort was 6/10 Other Aloft hotels I have stayed in had nicer showers with 2 outlets etc. expected the same but didn't have it.
I like to get a printed receipt fornmy expenses. Please resend my receipt I didn't get an email
Great location, friendly staff, good live entertainment. Pool stays open later than other hotels Pool very small, Lots of young children unsupervised in pool area/fitness center. Very hectic in pool. No staff member present to enforce pool rules. Rooms had no microwave, food/snack items were pricy in comparable to other local hotels. Breakfast was not complimentary. Not really worth paying the price with no incentives to be there. Expensive for nothing.
internet issues, breakfast items not available except coffee. you have to ask for everything. no proper utensils in kitchen. not like other 'extended stay america' if you have previously stayed.
I liked the location There was no ice machine, no pillow cases on the pillows, no dishes and silverware in the room, pillows were dirty and the bed kept tilting up when u sat at the foot of the bed
There were bugs, it smelled like cigarettes, and the furniture was broken (The dresser was MISSING a drawer). I didn't even stay the second night I booked because when I came in to go to sleep the room was humid and every surface felt moist. Would have never stayed there in the first place if I had another option. It was at $20 room that I payed $90 for.
Expected more from the free breakfast and if they would post a sign or mention what time the coffee and muffins(breakfast) are no longer served.
I liked that you had the ability to cook if you chose to. And the shower was very nice. It had excellent water pressure and it was hot. The bed was kind of uncomfortable to both myself and my husband. It was rather on the hard side. The curtain in our room was broken so it did not close properly.
Full kitchen. Better than average motel decor. No maid service. There was a charge to have the room cleaned.
The bed was very comfortable. The staff was really nice. The bathroom was clean and quite suitable. Although a kitchen was included, it was completely void of any utensils, dishes, etc. It was just ok for a room. The carpet made it seem very low end..
Too many of their guests have broken the smoking rule. It smells smoky throughout. It should be addressed
Location and kitchenette. Nothing
Clean and clear Nope
The location and price Nope
Location is good The room wrecked of cigarette odor enough to permeate my clothes and make it very uncomfortable. I would never stay there again. Horrible experience.
Bad room dirty , no staff, no houskeeping clean our room. No towel . Nothing
The location is easy to find and the desk personnel are friendly. I booked a non smoking room but they have me a smoking and did not accommodate but the room didn't smell as bad as I thought.