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Unfriendly staff that couldn't be bothered, broken fixtures in the bathroom, room door had large air gaps letting in hallway noise
if.you're on your way to somewhere else and have small children, you can't really go wrong. its a solid stop over. Hotel staff were great. cleanliness needs to be upgraded. the "water park " was great but not for thr price charged ($20 per person).
Heated pool ; good bar; excellent location; friendly staff; trendy
Racially discriminated against and racial profiling took place at the Aloft tonight I stay there very poor customer service skills people not wearing uniforms are badges so that you know who they are just a very poor and horrible experience all together
Easy access to Philly, Modern well-designed, friendly staff Stains on room carpet, bedspread, missing iron, blown light bulbs in desk lamp and bed lamp
it is the best hotel in mount laurel that i have stayed at. will stay there on my next visit.
I was visiting cousins in Philly and the Jersey suburbs and this place was very convenient. There are many hotels in the area but I wanted to avoid the 'over used' names since it is at a very busy crossroad area of America. This Hyatt Place was about the same size as most roadhouses, but it's a class apart. The room was more like a suite, very modern and nicely laid-out and furnished. It had a wet-bar area and generous work desk plus a giant screen TV with a wrap-around sofa viewing area. Big comfy king bed with extra pillows. Classy breakfast and goodies included. Very friendly and attentive staff. I would go back in a heartbeat.
42 in TV flat screen -great for watching sports and playing video games -bring your own play- system. Comfortable queen size bed. Sitting area-perfect for entertaining friends. Snack / coffee bar appeared to be finished but not in operation. Used the compter /printer downstairs in nook near lobby area at no charge. Overall, a good comfortable to stay. One resturant within walking distance.
The location is great as we travel south. The fact it accommodates us and our dogs is a big plus. The rooms are big and nicely appointed. The breakfast is very good.
staff was friendly and helpful Beds were comfortable excellent value could open windows coffee maker in room didn't work
Convenient location and great staff Expensive with no perks. Breakfast and dinner were very expensive for so-so food. Beds were ok, pillows were awful.
The room was large enough for my husband, myself and my teenage boys. The staff was very nice and willing to make us feel welcome, supplying those "left at home' items. The room was clean and the beds were comfortable. Check in and check out was a breeze. I just wish breakfast was not so expensive. I did not like the pillows, they were very uncomfortable.