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Pillows and beds quite comfy. 24 hour restaurant convenient. Good location. Quiet. Private. Nice TV. Front Desk Staff not the friendliest. Even though we had our preference of room confirmed several times, they moved us at the last minute. Stained and dirty carpet . Bathroom door badly damaged and in need of repair. Microwave made continual noise. Too much smoke.
The rooms are very comfortable - easy access to food on main strip if you dont want to eat in house. Some people staying at the motel look like they are long term stay residents. The motel used to be a great place for kids to stay with parents, with a wonderful arcade and pool. Now the arcade facilities are in the main casino and not separate - something we would not allow our kids to do in present day.
Room was clean, quiet. We enjoyed a delicious, if a bit pricey, dinner in the Aspen Grill. Wasn't sure what it would be like, but we were satisfied.
good service and it was nice to have the 24 hr restaurant as we were there for a wrestling tournament and it was over late that night.
Great service, 24 hour restaurant, easy entry and exit. Did not evaluate other services Casino typical small Nevada town. Coffee maker in room was slow.
The room was clean and spacious. The towels were soft and fluffy. The bed oh so comfortable. Food is great. I will definitely recommend this hotel. Long walk to the dinning room. No room service. Unable to do a take out from the buffet. I was not able to leave my room for long periods of time as my dog would bark. So I prefer to eat in my room. This worried me as I did not want to disturb my neighbors.
Great staff, and the lawns whee maybe some of the best kept, I have ever seen!! So green, and each blade was cut just so!! Plus the rooms where nice, and the location ... I mean, Elko!?!? What's not to love!! Plus a Starbucks ... Was not easy to drive into and out of ... so many strange unintuitive turns ... i didn't know what was going on!
The beds and pillows were very comfortable. The room was quiet. The location to a nearby MacDonald's was handy for breakfast. We didn't like the casino-like atmosphere. The parking was pretty scarce. The carpet in the room was badly stained in places and looked terrible.
The staff was very friendly, the room was clean and the bed was comfortable. The room was hot when we arrived and so needed to crank up the a/c to cool it down. Breakfast offering was minimal and we ended up going to a cafe instead.
The staff was very friendly& thoughtful in checking next day to makes sure everything was ok& it was The breakfast was a bit limited, but overall stay was WONDERFUL and super clean.
I've stayed at this hotel two times in the last 6 months and had similar experiences. First, the rooms appeared to have been occupied by a guest prior to my arrival. On the first visit, the bed comforter was indented in the shape of a body. On the second visit, there was a scarf left on the side table and the desk chair was pulled away from the desk. Also on both visits, the coffee in the reception area was empty during breakfast. Finally, on both visits I requested a king bed in my reservation but received two queens.
Gorgeous decor in the lobby. Clean and comfortable. Thin doors. Very jovial conservation in hallway at four AM withs doors slamming kept us awake. Not sure if I can blame anyone but the tenants for this but my wife refuses to go here again.