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Wir mussten Zimmer wechseln, weil unsere Klimaanlage nicht funktioniert hat. Das Personal war sehr hilfsbereit und gab uns umgehend ein viel kühleres Zimmer. Das Hotel ist sehr veraltet. Der Teppich war schmutzig. Müll im Zimmer. Altes Pflaster an der Lampe. Fernseher war alt.
Hotelgebühr ist ein Witz
Mein Blick auf den Pool
Put us next to a stairwell that thumped and creaked all night. They should not even offer these rooms except to the exceptionally desperate.
I dont even know where to start. The place was poorly cooled. We decided to eat at the Pub. We sat at booth and ordered food from our server. Before food came my friend seen a Hugh bug right next to my head. We moved to another table and when server came back we quietly told her about bug. She looked and started yelling across bar ( ewww theirs a bug) to the bar tender. He comes over talking so loud and gets bug and waves it in my face. Management did nothing. Yes we had to pay.
Front desk fast efficient room quiet.Pretty much what we needed for a night it was available.Staff is friendly kinda makes u feel like they would remember you No radio in room
Location good, price good! Long line for registration, only 2 people working! 2 pillows on a king size bed is not acceptable. Left a phone charger in room, was hung up on twice trying to call about it! Went in on way home, stood in long line again and when it was my turn, the lady had no idea about any lost and found, and she didn't even know who to talk to, she began helping another person so I walked out. Waste of my time and now I will be buying another phone charger! I will not return to Primm Valley!
I always stop here on my way to Vegas to visit the outlet mall. This is the best of the 3 hotel options as it is attached to the mall. We arrived late and the woman at the check in desk was very nice and helpful. She made sure that we got a room with a King bed - I had requested one, but was down for 2 queens. They have a late check out - noon, so we had time for a good sleep and a gym visit before checking out. They also have the option of free covered parking, so you don't have to leave your car baking in the hot sun while you shop the day away. It is only a short 40 mile drive to Vegas from here. The property is really old and it shows it. Many things are closed - not sure if they are renovating, or just closing. The monorail wasn't open and the coffee bar was operating just as bare bones. The rooms are pretty beat up - with all the traffic showing in the furniture and the state of the rugs. The air conditioner produced LOTS of cold air - making the room too cold and they provided only one light blanket - so our sleep was not great. We tried adjusting the a/c, but couldn't seem to warm the room up. While we did have a king bed, there were only 2 small pillows - not acceptable for us. We always have the option of calling for more , and help with the a/c, but they don't keep housekeeping staff late - and when we arrived, we wanted to go right to sleep, as it was about 2 am. The bed itself was comfortable, but everything else made it hard to get a good night's sleep. Our room was fairly clean, but the hallways to the room (and they are LONG) were very dirty - not giving a good impression for what was to come. The room rates had gone up substantially. Traditionally, the rooms ran $25-35 on the internet. This time, they were $55 plus a resort fee of $6. Way to expensive for what you get. The casino floor allows smoking - as do most, but here it is heavy in the air. Most casinos seem to have great exhaust systems that keep the smoke from being too noticeable - not here. Next time, I'll try the casino in Jean and just drive back the few miles to the outlet mall. This hotel is just too delapidated, even for one night.
They had a vacancy! It was one of the few left on less than 12 hours notice. In Las Vegas there was no room for under $250.00. The staff was very friendly and helpful. There we ice buckets in the room, but no glasses --- glass or plastic. This seemed odd. It is an older hotel. It was clean, but definitely no frill room. Felt dark and dated. Served the purpose for our one night stay.
Value for the area
It was A LOT nicer than we expected. Nice pool area. N/A
Comfortable bed! 42" flat screen Panasonic in room! Original Pancake House in casino! Excellent large shopping mall is part of property! 2nd floor rooms are part of the casino level. Property is a bit dated.
Our room was clean, beds comfortable, the price was attractive. Outside of the facility worn, casino and other public areas not the cleanest. Probably seen better days. Would have given a higher rating if it was cleaner and didn't smell smoke in all of the public areas. Probably par for the course when it comes to a casino property.
Low price. The room was clean. Upon arrival I was told that the hotel had given away my non-smoking room, so I would have to have a smoking room. I was given my room key and a quick description of where the room was. When I exited the elevator I looked to see my room number and it was not written on the key folder, so I had to walk all the way back down to the check in counter and wait and then ask for my room number. The alarm clock in my room did not function, the leds were burnt out and showed only have of the numbers. The AC/heater in the room was so loud that it would wake me up each time it turned on and I am a pretty heavy sleeper. the room was a five minute walk from the casino. It was on the opposite side of the pool courtyard and there were no gates that I could find that were open to cut across, so you had to walk all around the entire circle to the far side each time you wished to go from the room to the casino. There were no bedspreads on the bed and the blanket was very thin for the winter. There was no extra blanket in the room.