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Facilities were nice, and staff was friendly. Not impressed with Lone Eagle Grille. Hostess and waitstaff were not competent. Gave us a wine list on a locked iPad. Did not provide the correct dinner menu. Options were limited, with few fresh vegetable options. Cafe was uncomfortable with hovering waitstaff.
Pool area Wait staff not the friendliest at times
Cleanliness Facilities Staff Restaurant Complentary champagne at check in. We staid in room 346 , beside the fact that we had to walk a lot to get to the room , the way the bathroom was built was no way you can get any heat in there , the showers were a nightmare to take. He had to keep the heat at 78 in room to get not even 68 in the bathroom. I was disappointed with the room we got, because I know for sure the hotel was not busy 1.5 weeks before Christmas. Overall I would recommend the hotel but not the room 346
The first few days of my stay I was solo and was there for business. My wife flew in for the weekend and we had a great stay at our home away from home. The Hyatt in Incline always does a great job and has the best staff of anywhere I have stayed. Keep doing a GREAT job. One elevator was not working for a couple of days on Presidents weekend which made for very long lines and wait times. Need to reinstall the chandeliers at the Loan Eagle.
My wife and I were blown away, not only with the property, but with the amazing service. I have a young child and she will be vacationing at this hotel throughout her child hood. You couldn't ask for a better place to stay. Great for adult and child activities. Well done Hyatt.
Room was excellent, very clean, stylish, comfortable. Loved the restaurant across the street, great food, great live music, great cocktails. Room was a little too warm, couldn't adjust thermaostat.
The hotel is of relatively modest size. The lobby has been remodeled (not sure when) and is very very nice. Has a Tahoe lodge look, is dimly, but adequately lit, and is very welcoming. Our room did not have the best view, so we requested an upgrade. The manager on duty offered us one of their cabins by the lake as a free upgrade. Initially, we declined, but changed our mind. Not only did they give us the free upgrade, but they did the same for our friends! Thanks to Taylor, who was very gracious, professional and friendly. The room we initially had was on the fourth floor and did not have a view of anything but the roof and ventilation equipment. That was remedied, however.
The pool was an outdoor heated pool but wasn't warm enough. The property is very spread out, which is nice but can be difficult at the end of the day with young children.
Great location. Beautiful beach. Enjoyed the paddle board and kayak rentals.
excellent location. just a very old motel that has gone thru mgmt. & ownership changes. in serious need of full upgrade. still for $60 nite, not a bad place. but I confess, we only stayed here because the Marriott Courtyard was full. kind of an old fashioned café within. I don't know if there is an actual chef on staff, I don't think so. we had din and following am b'fast. soup of the day on salad bar line had almost boiled completely down. what was supposed to be Friday special clam chowder, not home made...and by the time we went to check it out, had mostly simmered down to consistency of wet concrete. on the up side, b'fast was excellent. dog friendly. I would stay here again...if courtyard sold out. courtyard has a magnif pool which any papa would agree is excellent for the grand munchkins.
Good central location Small facility
Quite and clean Microwave was lacking
Room and hallways clean. Quiet on the 4th floor. Comfortable beds. Nice wi-fi, although tricky to access for some. I missed the complimentary breakfast, refrigerator in-room and convenient electrical outlets for cell phones and other electronics.
There needs to be an exercise room.
Enjoyed the rooms, and the view of the mountains was gorgeous! The restaurant was closed for changes. No real alternative except a snack bar in a smoke area.
Rooms were good. Wifi sucks. No breakfast.
The staff was very nice. Rooms were very clean and comfortable and did not smell smoky at all. i would stay here again. The restraint is closed/under construction which we didn't find out about until we checked in. The casino and to the elevators smelled heavily with smoke.
Room and bath very clean. Staff did a great job. Diner was very convenient. Water temp varies from scalding to freezing, like someone in our room flushed the toilet. But no one did. Very Dangerous.
We were very happy with our stay. The exterior could use a little updating. However, the rooms have been updated and were nice. We couldn't beat the price. We had two meals in the restraint and those were good as well. Everything was wonderful!
Price was good. Rooms are nice, and clean. Friendly staff. Casino was small but nice. No complaints. Nice place to stay if you want somewhere laid back
Water sink doesn't drain well.
We enjoyed the free breakfast each morning. Our was near an easy access to the parking lot. Didn't overly smell like cigarettes. Great location, easy access to the highway. The only negative was our room had a very noise AC unit. It would go off every 20 minutes and it was unusually loud!
Room was large and staff was friendly and helpful Limited facilities and construction going on. We had to eat off of paper plates in the restaurant and had to walk through the smoky casino to get there.
The bed was very comfortable and the air conditioner worked wonderfully especially since it was so hot. It was very quite as well. The breakfast was great. Good variety and had a pancake maker. I had to try it out. It was good. My floors ice machine was out of commission and the staff were mostly friendly but there were a couple that you could tell weren't happy to be there. While in the lobby I overheard them dealing with another guest who obviously called down for something and they just sounded rude and annoyed with the guest and told them to come down and get their own towels. That was just an instance and I witnessed several others.
Die Lage am Stadtrand sowie der uneingeschränkte Zugang zur Lounge, wo jederzeit ein Kaffee oder ein Tee genossen werden konnte. Wir haben uns im Hampton Inn sehr sehr wohl gefühlt. Auch das Frühstückbüffet war super. Schade dass es die Reinigungsleute nicht so genau mit dem Abstauben nehmen. Das ist wirklich der einzige Punkt der nicht in die Kategorie "sehr gut" fällt. Ansonsten war das Zimmer immer perfekt gemacht.
saubere Anlage in der Hauptstadt von Nevada, am Ende der Hauptstraße. Gutes Preis-, Leistungsverhältnis, für Stops bei Round Trips zu empfehlen.
None Location and heating system.
The staff was very freindly,they had coffee 24 hours. And a continental breakfast. The location was great, there is a restaurant/bar a block away a Casino, and Museums you can walk to. I was very happy with my stay and look forward to staying there again!
The hotel has its charms. It is an interesting building and the location was convenient for me. There were a lot of homeless people near the hotel. There is also a Jack in the Box behind the hotel and at 2am, a carload of screaming women went through, waking me up. If you are a light sleeper, this might be an issue for you too.
Room was clean Beds were hard and not compfortable. Breakfast was poor. Only eggs were hard boiled no hot food Very little selection. Overall a C minus.
The friendly and always helpful staff. No, this is the CLEANEST hotel we've ever stayed in!!
Very cozy hotel made the stay very comfortable. Nothing much. Wish breakfast had some waffles or pan cake.
Super friendly staff! Cozy and comfortable!
This guest did not leave comments about this hotel.
Liked the location in downtown. They should clean the patio entrance, eg sweeping and picking up trash.
It was spacious and comfortable although somewhat old and needing some remodeling. Staff is very accommodating and friendly.
Staff, room. breakfast, afternoon wine Need dual pane windows, was quite windy, noise from wind woke me up several times
Easy to find Need new beds and linens.