I like that there is so much to do right on property. They have a little bit of everything. The prices for food, bowling, bingo, drinks, etc is unbeatable. I booked three king rooms. I got two double queen rooms and one king room. The shower temperature was not consistent. It kept getting scalding and cold while we were showering. The windows in the rooms open all the way and there aren't screens on them.
Location We left after one terrible noisy night. Family of 6 living in room next to ours. Call and left messages on three different managers voice mail. Left emails. Called your customer service to book another hotel. To date still no refund or return calls. You should it even have them as an option anymore. We have stayed there several times but now it has turned into housing
The cafe was completely under staffed . We waited over a hour to get our drinks after being seated . Plus the surprise $100 deposit plus the in mentioned $20 resort fee did really leave me cheap gambling cash , so the stay was pointless.
Bathroom not very clean. Looked like they cleaned the bathroom floor with a dirty mop. living space not very well vacuumed
I liked the buffet and the amount of selection, I liked the Texas decor - being from Texas, it was familiar.. The gift shop clerk was the most helpful employee of all; room was comfortable, although the view from the non-smoking floor was just of the parking lot.. The price was unbeatable, for the short notice this trip was booked in. The desk staff was horribly rude from the moment we walked in; we arrived too early for "early check-in", and we're told to check every 5min to see if someone checked out, even though nobody would arrive to clean any rooms for another 2hrs. Kimoko (front desk) argued and lied about statements she made to my husband, which only further frustrated us. The only redeeming factor was the gift shop clerk, who answered any questions in a positive and comfortable manner.
Loved everything except the small pool and no spa.
I came to the hotel, they didn't respect the reservation and told me that you were overbooked and they don't have room
buffet; oyster bar lunch specials; movie theatre and bowling alley, nice carpet, good parking no free business center services for guests to work away from home. all staff should be trained to give the same answers
price used house phone to call cab took over two hours, called 5 times,,,, caused me to miss flight, lost money from missed flight, \had to stay another night at hotel in town, thisa was very bad
Clean The ice machine was very far from the room
Easy drive to Fremont. Key card needed for hotel. Restaurant s and theatre good. Kids arcade next to theatre has entrance on side Didn't see kids except at buffet. Nothing
The hospitality was super. Everyone was very nice and was very hospitable. Will definitely return. Would have like being able to use the business area without a charge and to be able to print boarding passes without a charge.
not crowded away from Strip noise free wi-fi and exercise room lovely coffee bar - and free!
Very quite coffee and newspaper in the morning awesome room with nice view No dislike
Away from strip--Good. Excellent location. Great prices. Will stay again. Enjoyed my stay. See above
Room beautiful, nice designs, free fitness center I used twice, pool beautiful and we used it, buffet very nice No coffee pot in room and the door on the shower stopped moving-I almost got stuck in the shower and manhandled the door open--it came off of the track from me just opening it. For a brand new hotel it just made me conclude they got a good deal on their shower doors and were manufactured cheap and were already falling apart. I recall it scared me because it was very heavy glass and I did not want it falling on my foot (feet) while in the shower. I rated the working order of the facilities poor only because of this one thing otherwise all ok.
Great people! Very accommodating. Free valet parking when we visited. Nice place, good view. In North Las Vegas, quieter than strip. Not the place to go if you want the strip. Room type was wrong, but the staff got us the correct room type fairly quickly. Some small glitches.
Atmosphere Too short, wanted to stay longer
Quiet, excellent staff, spa options Had higher hopes for the quality of the food at Farm, the supposed farm-to-table restaurant
The room was very spacious and nicely planned with a separate work area.
staff is nice and very accommodating. no, it was exactly as expected for a business traveler.
It was quite, clean and very comfortable the staff was very quick and accommodating. This is a hotel to come back to.
Its was quite, clean, close to everything and they had a great breakfast. And by the way the staff is fantastic, check in was less than 5 minutes and with tired sleepy kids I was very grateful. I have stayed here a few times now and I will be back.
Breakfast Air condition was smelled terrible. Hotel staff let us change the room.
the space of the room is quiet big, and it is a very quiet place, could have a good rest.
Location The bathroom fans were annoyingly loud. Although the breakfast was decent, I have stayed in other Springhill Suites in which the variety far surpassed this one.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The price for Labor Day weekend Noisy hallways, smelled like smoke throughout hallway,
Nice, clean rooms with a comfortable bed. The Victory cafe has very good food at reasonable prices. I would definitely stay there again.
The location was convienient for us being close to Nellis AFB. Loved the movie theater. Staff was very friendly. Parking was a problem. I noticed that there were a few employees parking in the hotel guest parking. Plus half the parking lot was blocked off. There was four of us and we were only given two towels. Plus they smelled of cig. Smoke. The smoke was very strong in the casino and hallways of the hotel even though we were in the none smoking area. Our clothes was saturated in the smell just from walking through the lobby. Was disappointed that I was not able to get coffee whenever I wanted. No coffee in the room and the coffee room closes at 10am.
Liked all the amenities but the non smoking rooms smelled like smoke. Need to have a coffee pot in room.
it was very close to our destination. no coffeemaker in room