We had an excellent stay at this hotel. The staff were extremely friendly, breakfast was delicious, very close to Gila River Arena, an outlet mall and many restaurants. We used the shuttle every day. Excellent value.
The bed and pillows were so comfortable. Best night sleep I've had in a long time. The food wasn't very good .. that is the only thing that I recommend they improve.
I only like the location to Camelback Ranch. The GM was a jerk. I booked a double queen size room but they gave a queen size room. To top it off they gave us a handicap room. I asked the GM to change our room and he said no because we used a third party to book our room and that they barely get paid from the third party. He told us that if we were willing to pay more that then he would change our room. This has to be the worst hotel management that I have ever encountered. I will never stay here again!!!!
Great hotel at an excellent location near shops, restaurants and the Jobing.com arena. The pool was very nice and food by the pool was excellent! We stayed there to attend the Coyotes Vs. Minnesota Wild hockey game. The Wild hockey players stayed at the hotel and my son was thrilled to meet and take photos after the game at the hotel. nothing - everything was great!
Fast check-in on a game day! Business center / store was not open at 4am.
Service was good and the rate was fair. The shower had mold and I wore my flip flops to shower.
Location, beautiful room for the cost, nice bathroom and shower. Private entry, very pleasant outdoor areas. Parking is a little inconvenient, and no visitor parking meant visitor had to park across the street at the strip mall.
The breakfast buffet was especially nice compared to the usual sort of "continental breakfast" hotels offer. The bed was comfortable and the room was clean. The suite had a living room area with a couch and its own TV.
Nice staff and located near shopping and restaurants. The pool and hot tub is outside. This is fine except for the days when the temp is 100+.
Staff is friendly, the mall is right there, clean rooms, awesome breakfast, clean hotel, id definitely stay here again.
We liked the size of the room, the comfy bed and the kitchenette. The size of the trash cans, to small.
When my husband and I stayed at Springhill, I couldn't have been more pleased. We went down there for a concert which ended up getting canceled. The ladies at the front desk helped us find things to do for the night and were just overall very friendly. The breakfast was good along with the unbeatable price. We are already planning to stay there again next month.
Very friendly/helpful staff, they have been trained well polite, know the area and offer good advice. They went out of their way to help us, the morning of checkout we had a flat tire and could not change it. We called mobile service and the staff allowed us to stay and offered cold water and other liquids as it was 107 degrees outside. The rooms only had a single TV, while it is big I do think two TVs would be better.