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Close to the airport, great price, good breakfast, clean and nice. The air conditioner was a little noisy when running.
We only stayed here over night to catch an early morning flight. The front desk personnel were very efficient and very friendly. The room was very clean and comfortable.
Spacious and breakfast buffet. Great location
The location was not as convenient as I had in mind
Location was convenient to my meetings. There were french fries and grapes all over the floor when I arrived in my room. It was after midnight and I didn't even try to request another room.
It is located close to the mall and restaurant. It was okay for a night stay.
The staff was friendly, breakfast was good, and the hotel itself was lovely. I stayed in the King executive suite. Really enjoyed my stay. No complaints.
The staff was excellent! The beds were very comfortable! The hotel was very clean. The location wasn't in a good neighborhood and we didn't feel safe walking around...especially after dark.
Price, clean + free breakfast Facility needs update... L
Staff is friendly and helpful. Breakfast area was sticky everywhere, but that wasn't really the fault of the hotel - just messy people. Bed was hard as a rock this time, during previous visits they were not so firm. The bathroom has trouble drying out.
The accommodations offered were great! Early breakfast with great, healthy options. Excellent friendly, helpful staff! Quick shuttle service to the airport. Excellent area to kill time between overnight flights (mall, restaurants). Great in room dining options via delivery. Comfortable, clean, safe environment.
STAY AWAY!! DON'T BE FOOLED! 1) Front desk staff is utterly incompetent and lazy. I got a reasonable deal through priceline, but when I checked in, the front desk staff would not honor the price! Had to go through a lengthy manual override with an offsite manager. 2) No non-smoking rooms were available. 3) Rooms are very noisy and in very bad shape, poorly cleaned. Only the lobby area has been renovated. 4) Room had broken towel bar that nobody has cared to fix, towels were about to fall into toilet. There was no shampoo. Entry door was smashed in. 5) This place is DUMP. Stay AWAY.
I liked the area I had to get my room card recoded twice and when I finally got in it looked like someone was laying on the bed, I asked to switch rooms.
Amazing resort!! The resort fee! Get rid of that! Total BS!
Everyone that worked there that I interacted with was very friendly and it was just a very smooth nice stay. The room was nice and clean. I definitely would have liked to stay there longer. Nothing which is what you want. I don't know exactly how they would have handled an issue had it arose, but I would guess based on how friendly they were that they would have done well.
Great location - easy to walk downs town. Excellent pool to beat the heat.
Not much to say, this is simply a nice place for the money in a great location. It's easily accessible to I10 for travelers transiting through.
The location near the University was vibrant with plenty of restaurants within walking distance. The pool area was also nice For the price, we expected nicer rooms and services. The bathrooms are small, and rooms are a bit outdated. The recent carpet cleaning left a nauseating smell that made the stay uncomfortable.
Beautiful hotel with great customer service. Best hotel experience. Will book future stays here!
Pluses: bed, room size, courtyard, bar in lobby, location location location. Minuses: limited number of two bed rooms, terrible roll away, dated and impossibly cramped exercise room, nonexistent security, low pressure shower.
Clean and perfect hotel in downtown Tempe. Friendly staff and clean comfortable rooms. Highly recommended.
Great location in downtown Tempe, Excellent staff Complimentary valet parking was terrific! Rooms were very nice Great amenities, with a pool bar!
Rooms were clean, beds were comfortable and loved the swimming pool. It was near the Arizona Mills Mall and Phoenix Zoo.
The customer service was good, front desk was friendly and offered suggestions of events nearby. Very close to airport and Mill ave-great bar/college scene. Overall clean. Nothing extra. You get what you pay for. Felt safe in surrounding area Walls are kind of thin. Can hear straight through. Not ideal for light sleepers.
No airport shuttle, no breakfast, None smoking room used to be a smoking room
Lady who checked us in did an excellent job by being more annoyed about a little delay, than we were. There was no ice machine on second floor
The price. The room was not cleaned as well as expected.
Quiet, comfy & service was good. Cleaner had a very strong odour.
Overall standard motel, good pool, standard rooms, great location, great service. Had a room that smelled terrible. I asked the front desk and they were willing to swap rooms, or go in to thoroughly clean it. I swapped rooms, with no hassle and no questions asked.
We checked out two days early cause it just wasn't what we wanted. Wifi was weak. Breakfast was over by 9 but when I wet at 850 it was already over. Overall experience lacked comfort.
Clean, spacious, great location and great value. Pillows could stand replacing. They were clean but no support.