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Stayed in one of the newly renovated rooms. When I got off the elevator to go to my room, I stepped on the thickest, plushest carpet ever. Room was spotless. Lots of outlets on the desk so I was able to keep all my devices charged. All of the staff I encountered were pleasant and helpful. Even the valet, when my car was brought around, washed my windshield before I started out for home. Extremely easy to get back to I-10. The breakfast buffet was wonderful - including lots of fresh fruit and again. Walking distance to Chase Field as well as lots of bars and restaurants. Would have liked to have had a magnifying mirror in the bathroom for putting on my makeup but there was lots of light.
The location of the hotel was great. It was in the heart of Phoenix. The staff was very friendly and helpful. The gym is very small and they were renovating so you could hear work being done and the elevators were really slow.
The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.
How clean the room was.
Radisson Phoenix ticked all the boxes for our stay. It was adjacent to the airport, clean and comfortable.
I enjoy stay at the Radission Phoenix-Airport North. It is so convinent to shopping. Hotel service is good. I'll come back again.
to take my plane it was so close from the airport
Excellent location. Clean and the staff very nice
For some reason the hotel had us booked for 25 Oct and not 25 Sept. This was resolved easily but somewhere along the line someone messed up!!!
Location is right by the airport and within 20m of anywhere you want to get in Phoenix and surrounding areas Pool was fairly small
close to airport, free shuttle, very friendly stuff
The hotel's proxsimity to the Airport. Also we wanted a hotel that offered first class accomadations which this hotel did for the most part. We are Seniors and we could not get the Bed real comfortable for us. We would have preferred a bed that would have a comfortable stationary mattress, not one that you had to try to form to your body.
nice big room; sleep number bed
The family and I were stranded and the hotel saved us from staying at the airport over night with a 2 year old. The room was clean and they furnished a crib for my kid. The lights in the room next to the beds didn't work. The cords on the lights was bent at a weird angle so the wires were not making the electrical connection needed. All the others lights worked great.
A very nice hotel, would stay there again. On my stay at the hotel, the night lighting in the parking lot was not on. Unfortunitily I did not see the curb and fell injuring my left knee, straining my back and scraping my right elbo. After getting cleaned up my friend notified the desk on what happen. I also notified the desk on the way out the next morning, Instead of finishing our vacation we started for home,instead. 1. Fix lighting 2. Staff should have followed up better.
Sehr gute Lage zum Flugplatz, grosse Zimmer
Nähe zum neuen öffentlichen Transportsystem Light Railway Der über booking com zugesicherte Preis wurde vom Hotel nicht eingehalten, sondern überzogen. Hierzu haben wir bereits mit booking.com Kontakt aufgenommen und um Regulierung gebeten. Wir bitten nochmal um Klärung mit dem Hotel und eine Rückantwort.
Die Mitarbeiter waren sehr zuvorkommend. Der Außenbereich sowie ganz besonders die Flurteppiche würden etwas mehr Pflege benötigen.
Sehr freundliches Personal Wireless Lan (WiFi) nur in der Lobby
Hilfsbereites Personal. WC verstopft und keine Service-Klingel
Parking, fast check in out Kinder laut
Schöne Anlage, sehr gute (Hilton)Betten, engagierte MitarbeiterInnen etwas veraltet und ein wenig abgewohnt
Das Hotel war für den Preis eine super Unterkunft! Das Personal war freundlich und die Zimmer sehr groß und schön! Die vielen Pools und die Anlage war toll für Familien und zum Ausspannen! Das einzige Manko: sehr ab vom Schuss und deshalb ein bisschen schwer erreichbar!