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What a wonderful stay we had. The staff was caring and attentive, The on site amenities were great, a couple of restaurants and bars, as well as a breakfast place. And just blocks from everything we needed to walk to. The concierge level upgrade was probably not worth the price for our stay, the room was a very comfortable but normal sized.
Nothing I would recommend this hotel. It was centrally located in downtown Kalamazoo MI. My husband is a retired Delta pilot who has traveled the world and he rated our stay at the hotel, excellent! He ordered room service while we were there and the food was delicious.
Location, walking distance to food, drinks, shopping Cost, plumbing issues, elevators, sound issues. Super expensive, but the location is great. It's the only hotel in the heart of downtown, that's why they gouge ya. Jerks.
We loved everything. The bed was so cozy, the sheets were super soft. The ceiling was hand detailed painted. The staff were extremely helpful and sweet. The food was simply delicious. This experience was so amazing we won't ever be able to stay at a boring old hotel again. We loved everything. There wasn't anything we didn't like. We have no complaints.
Ich hatte das Gefühl, dass mir zugehört wurde als ich ein Problem hatte. Das Zimmer war sehr schön (double Queen size Zimmer) Die Poolheizung war kaputt und das Wasser war sehr kalt. Meine Jüngste hatten blaue Lippen.
Großartige Hot Tub
Frühstück. Fitnessraum. offensichtlich keine Eismaschine auf 2. Etage. langsames verstopftes Waschbecken in Kochnische Der Duschvorhang war zu kurz und magnete fehlten.
Very nice kitchen, loved the bigger refrigerator. Bed was incredibly comfortable. Breakfast was fantastic, best I've seen in a hotel. Pool and jacuzzi were out of order the whole weekend. They were one of the big selling points for me on this hotel and we never got to use them. Hallway down by pool reeked of marijuana. Went to leave Saturday evening and the car next to us had two guys smoking a joint in it. Couldn't go in or out of the front door without walking through a bunch of people smoking.