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I had a wonderful stay at this hotel. It was in a safe part of Detroit. My vehicle was safe and my family felt safe. We were here for a funeral and the hotel staff was very helpful in making out stay comfortable. I picked this hotel for the indoor heated pool, the hot tub, the nice breakfast which includes fresh made waffles, eggs, and usually a cooked meat. The breakfast is nice. The pool was nice. They also have a decent small exercise room. I was disappointed that the hot tub was not working. This seems to be an ongoing problem with the Comfort Suites chain. I stayed at one in Atlanta in March and their hot tub was not working neither. Since this is one of my main reasons for booking the hotel, I will call ahead next time to make sure that the hot tub is in service. I was very disappointed that it was broke. That is usually a highlight for my family when we travel. I may have to look into other hotel chains that actually keep their hot tubs working.
The free full breakfast Somewhat run down could use some fixing up in pool area. The computer for the business needs did not have a working printer there for could not print my documents.
The rooms are large, clean and comfortable. The only downside is noise from the hallway early in the morning.
Good location for us near our family. Breakfast was ok. Disturbed from sleep at 1am by rowdy people.
Nothing This was the worst stay I have had at this hotel.
It had air conditioning Hotel had no garbage cans, no blankets, just sheets. They had no cooking pans, pits or utensils, didn't even have paper plates. My stay was horrible. The 1 phone that they had in the penthouse didn't even work.
Convience the room did not have any blankets and the front desk told me that they ran out. On saturday my room did not get cleaned and i did not get any new towles until 2am. the manager did not compensate me at all. they said they dont clean rooms on weekend.
Nothing. It was filthy and everything was broken. And it looks nothing like it does online.
Nothing It should be shut down Never experienced such a awful stay The entire stay was awful. This hotel should be shut down
My tv kept going in an out my sheets wasn't clean I didn't have pillows
It was pretty dated, the hot tub was broken, ac was broken in our room and we had to wait to fix it, limited parking, altercation happened in the pool area and cops were called.
Nothing the hotel was not in rental condition and a male drug addict looking employee keep coming into my room Everything nothing was up to code and lack customer service skills from front office
Not one thing. Dirty, old and just nasty Everything. Couldn't sit on couch in room. It was stained and just gross. Carpet was ripped. Bed didn't even have a bedspread! Someone should be sued for the misleading pictures!
the pool. Staff does not keep their word! I was promised wyndham rewards and a free night for an inconvenience and was denied both.
Nothing the general manager just got mad because I called and complained on her to corporate office not once not twice but three times and now she undid my reservation for the day and because she had to clean our room today and now she's talking rude
Good location. They advertise a free breakfast. A granola bar and coffee is NOT breakfast. All of the appliances were very noisy - especially the heater/AC unit.
Had to make the staff bring in materials to clean room, and I cleaned the room
The manager is very rude
This guest did not leave comments about this hotel.
Staff was nice too me. This Extended Stay was a horrible experience. The room smell like a dog been in the room and that morning i found a bed bug. The manager was not onsite five in the morning but if i could i would demand my money back.
The price no
It was clean The staff
Nothing Everything, dirty rooms, smelled
The room is what I enjoyed most The customer service at this hotel, really leaves a bad taste in your mouth. They don't inform you that they have 2 different types of internets a free one which they advertise and one they charge you for until after you're charged for it.
Close to the freeway. Many food places close by. The walls are thin.. Sound wise
Kitchen I was able to cook instead of spends no extra money on fastfood Closet set up but that was very minor it was very convenient due to my business meeting being 3 minutes awayðŸ‘ŒðŸ¿ðŸ˜„ðŸ˜„the staff was amazing always kind and asking if I needed anything or was everything okayðŸ‘ŒðŸ‘ŒðŸ�