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ease of access... cleanliness.... excellent staff--even at 2:30am!!!!!!! I actually wrote a letter to management/HR about a particularly wonderful 3rd shift employee... beautiful room, most comfy bed... valet parking:) would have enjoyed the opportunity to brew a second cup of regular coffee in my room--all but one bag were decaf. (oh--and possibly more creamer and healthier sugar options?) that's all I can think of--had a most wonderful stay.
location was good, happy there was a gym and roomservice, but both were subpar the staff was friendly and helpful room was 'cleaned' but wall paper peeling off, desk was dirty, lamp shade had holes in it, cracking, hallway carpet was dirty. gym was old and dirty, equipment/weights looked like not maintained and was afraid to use it. no where to lay down and stretch / do situps. gross. room service food was not great, i have had the exact same meal at another westin and it was great. this food was barely edible.. i didnt eat much
Really nice hotel great service nice pool was warm and quiet, kids had a great time, great room service, nice scenery and close to our destinations. A real great deal and a great vacation Nothing that I can think of was nonsmoking had a fridge ac and heat good shower. Maybe the drain in bath could be better.
Everything about this place was old: the lobby, elevators, decor in hallways, decor in room didnt match, carpet was dirty. In the shower there was a used towel left from the previous guest. Very surprised this is a Marriott !
free breakfast, kid friendly no
I didn't like the hotel the towels was dirty and it was hair everywhere The towels was dirty and had makeup on them and it was hair every where
I enjoyed my stay the staff was very friendly and helpful. The overall appearance was great I'll go and stay there again.
Staff went above and beyond to help. Older carpets, furnishings, poor water pressure