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The staff was awesome. Facility was very nice. Morning breakfast needs a lot of work. We ended up going next door to IHop
Fold out bed was very uncomfortable
Bedding was very nice. The staff were vey helpful. Breakfast was additional
Great location lots of places to eat and shop Very clean and nice polite employees. I thought the room was small compared to the other four points ive stayed in
The place is very clean and very comfortable. The beds are fantastic I slept very well. The pool is not typical, it's an indoor outdoor like treetops in Gaylord so the kids had a great time. The service is great. The only downfall is there is no breakfast. If this place had an omelette chief on duty in the am it would be perfect.
The breatfast was good, the amenities was decent and enjoyable and we had great customer service from the moment we walked in the door(which is huge to me). If your looking for a nice hotel for a reasonable price this would be the one, would definitely come back here. There was no tub in the room, would have loved to relax and have taken a bath. (Everything else made up for that!)
Great facilities, and very clean, also nice people. the sink in the shower bath, drained very very slow
Room was clean and roomy. People in room above us were noisy and walking around both nights. We tried to call the front desk. Our phone was dead. The cleaning staff were noisy and arguing in the hallway. There was vomit in the parking lot that got tracked into the lobby and elevator carpets and was not cleaned up.
We liked that although they did not receive our reservation from booking.com, they were able to give us a room.
I was greeted by Zack and Keyani (sp) who were very polite. They answered all of my questions and got me checked in right away. We had a pleasant night and enjoyed the breakfast in the morning. The bed was kind of hard for me and I was credit card was charged,, however the manager did reverse the charges when I called.
Thin walls very noisy! Staff should have given us a night free...we lost one night sleep.
The room was spacious and beautiful, relaxing. There was some mold on the wall just above the shower.
it was very easy...check in and check out. like that. Our room was more like a conference room that was made into a room.The pool was VERY small and crowded
We've stayed twice and both times the rooms were very clean. The hotel is quiet and the location is great. The staff are helpful and friendly. Even the breakfast was good. I can't think of anything off the top of my head.
Booking.com obtained a rate $37/night less than I had previously booked for the same night. The hotel was new, the room was spacious and breakfast was very goog. No
The staff was very friendly, everything was clean and well kept. I would definitely go back. Nothing
Breakfast was excellent Location good building looks, clean was good Having water turned off for two hours during day. Next day having no hot water upon getting up in morning Complaining about no hot water, was assured it was being fixed, when returned following evening was told all fixed - BUT IT WAS NOT! Had to pack up and move to another room, got a bottle of water and a cookie to make me happy. Some of the staff did not seem to know what to do about anything.