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Wonderful hotel and amenities in a great location. A decent value if it weren't for the resort fee. Resort Fee... seemed a bit overkill for what you get. Unfortunately I feel like it is a way for the hotel to get more out of each nights rate. Breakfast buffet was a bit pricey too. Great food but I couldn't eat enough to make it a good value at $22/person.
The hotel is beautiful! We had a "garden view" room but from where it was we could see the ocean perfectly. Being able to sit on the lanai and watch the sunrise was great! The pool, hot tub, grounds are all very well kept! Staff is wonderful The parking fee per day - when paying the price for the room the parking should be FREE!
Beautiful location, wonderful ocean view, close to many restaurants, great staff. Nice pool area. Easy drive to several beaches, a bit longer drive to the north coast and to Waimea Canyon. Convenient to river kayaking, and Backcountry Adventures for tubing or zip lining. It's on a beautiful beach, but it wasn't swimable. The balcony was very small. The restaurant prices seemed high, even for Hawaii, so we didn't eat there.
Great value for the money, since they are all studio/hotel rooms, rooms are good for 1-2 people. Beach front and centrally located within walking distance to several restaurants a plus! Current construction makes for a disturbing experience during daily work hours.
Location and convenience Room air freshener was over powering and gave me a migraine.
Cleanliness of buildings and the yard as well as rooms. Pool-side bar. There isn't enough parking for all of the guest units - finding parking was always frustrating when returning to the resort at night. The reservation I made through kayak was somewhat misleading because I purchased the ocean view room (as opposed to the partial ocean view room) assuming that it would be a unit on the ocean front but I guess there was another category that wasn't listed at the time. I thought I was getting an ocean front room but got a room that I would consider more of a partial ocean view - looking onto the pool instead. There was an additional almost $20 daily resort fee that included wifi and a few other things but seemed to be an outrageous additional cost.
Great location next to the ocean.
The staff were very friendly and accommodating. I was a little dissatisfied with the housekeeping. I had to ask them to vacuum- they did not do it automatically. Also, it was apparent that all they did was replace towels, remove garbage, and make the bed.
It is right on the coast and convenient for walking around and exploring Kapa'a The staff, especially George, was very friendly and helpful and made a number of good suggestions for local restaurants and places to visit. The 'wiki' breakfast really wasn't much at all, especially if you got there after 8 a.m., despite being available from 7 a.m. to 9 a.m. We learned to eat breakfast across the street at the Hemingway Café.