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Beautiful location, wonderful ocean view, close to many restaurants, great staff. Nice pool area. Easy drive to several beaches, a bit longer drive to the north coast and to Waimea Canyon. Convenient to river kayaking, and Backcountry Adventures for tubing or zip lining. It's on a beautiful beach, but it wasn't swimable. The balcony was very small. The restaurant prices seemed high, even for Hawaii, so we didn't eat there.
Great ocean view rooms with nice furniture, linens and a mini fridge. Lots of activities to do each day and complimentary mai tais with the resort package. Keep an eye out for the monk seals who come up to rest right on the resort's beach!
1. At least 3 and a half star hotel, good as advertised and reviews I researched from the web 2. Great location for exploring the island both north or south shore and near all supermarkets and places to eat 3. Available bicycle rental to explore the bike path along Kapaa beach 1. Swimming pool is small and when a lot of people in the pool, the water quality was a question. 2. The hotel sign is not big and clear from the main road, easily missed without GPS 3. If the hotel could waive parking fee, I would probably be happier
Cleanliness of buildings and the yard as well as rooms. Pool-side bar. There isn't enough parking for all of the guest units - finding parking was always frustrating when returning to the resort at night. The reservation I made through kayak was somewhat misleading because I purchased the ocean view room (as opposed to the partial ocean view room) assuming that it would be a unit on the ocean front but I guess there was another category that wasn't listed at the time. I thought I was getting an ocean front room but got a room that I would consider more of a partial ocean view - looking onto the pool instead. There was an additional almost $20 daily resort fee that included wifi and a few other things but seemed to be an outrageous additional cost.
Great value for the money, since they are all studio/hotel rooms, rooms are good for 1-2 people. Beach front and centrally located within walking distance to several restaurants a plus! Current construction makes for a disturbing experience during daily work hours.
The staff were very nice and helpful. Close to shopping center and restauraunts. Nice grounds with variety of rooms. Pool with bar and live music. Room had refridgerator, coffee maker, microwave, and dishes - enough for basic meals for breakfast etc. the balconies were nice and people were mostly friendly. I had a room with adjoining double doors. The doors allowed a lot of noise to pass through. I had extremely rude neighbors who kept the neighbors on all sides awake and security was called by other neighbors multiple times. I didn't get the impression that this was the norm for this hotel. I've stayed here before and not had any other problems. Multiple days of this trouble did however make my trip less than relaxing.