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Our stay was fantastic, the room was very clean and comfortable. The staff was great, and the continental breakfast was a bonus! Our pillows wern't the greatest, but did not ruin my stay!
It was clean and comfortable. road noise
The staff the was nice. Too seperated, have to walk outside to get to the office, pool, vending, everything. Not kept up too well.
We were checking in for a weekend, anniversary getaway and we received an upgrade to a Club Suite, 9th floor with a lake view, no extra charge. That also gave us access to the Club Lounge and its luxurious amenities. In the lounge we met a very friendly and helpful member of the hotel staff named Tomoko. She made our stay in that area very pleasant. We look forward to our next stay in their beautiful rooms with their amazingly comfortable beds. We had a very happy anniversary. There was nothing that I wasn't 100% satisfied with except for the channel selection on tv but that wasn't even a big deal because I wasn't there to watch tv, I was there to relax and enjoy my anniversary.
wonderful location. staff's hospitality. beautiful view. good food. excellent service.
Cedric was a beauty, we were in town for a funeral and he hooked us up with a jacuzzi and sent us champagne. Great views of the lake from our room.
Free wifi without a password. The room was separated, living space in one room with the couch and tv, then bedroom in a separate space with just a bed and nightstands. Pool is outside so not accessible during winter. Hot tub was inaccessible because walkways were not shovelled. Tv had limited channels, the majority of which being American news networks which are horribly depressing at the best of times.
The bed was very comfortable as was the sofa. The staff were very nice. It was clean. The smell of febreeze was overpowering when I first entered the room. The shower was tiny but the water pressure was good.
Friendly and helpful. Smooth check-in and check-out No