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Quiet at night Room was very stuffy and AC machine was very loud, even in the low setting. We expected complimentary slippers, toothpaste and toothbrush considering the Hilton is a higher end hotel. But no.. And no complimentary water. These small things go a long way and it's ridiculous that we would have to pay $12 to stay at a hotel. Really unimpressed with the Hilton
Location. Full breakfast.
Walking distance to shopping and restaurants. Parking garage is very awkward and confusing. The parking spaces are small and narrow.
Great location, clean room & enjoyed very much of a free breakfast buffet
The hotel is in a nice location. It was very easy to get to and from Vancouver via the Skytrain. The hotel was clean and well maintained. No real concerns.
Private entrance parking Price
i don't have to stay here again? The Address we were given was wrong, as a result spent a good 30 min driving around the block looking for it. it isn't a dedicated hotel instead it shares a building with residence. lack of parking was a major issue the bathroom shower curtain was too short by about 2 feet as a result we had water into the room.
Excellent customer service...very clean rooms with great amenities. The continental breakfast are great. Pancakes are delicious. They even put out a water dish for dogs by the entrance. The white sangria from the bar was the best I've every had. Everything was great.
Loved the Element, so nice-great view, friendly staff, clean, and relaxing! Perfect. The location was not my favorite but it was not a bad area, I just prefer further North or West, but for Metro Vancouver it was very nice.
We like the excellent service and entertainment of the casino Other than the Casino, there was no other entertainment of restaurants within walking distance.
room key/card difficult to operate in both the elevator and the room
The beds were amazing. Seven foot wide and very comfortable. The breakfast were delicious too & quite reasonable The location meant it was far from a lot of things. At least 30 minute walk from the nearby shopping mall and train stop
Awesome stay. Great staff and very helpful in every ways. Thanks Keisha/Pauline :)
The room was very nice and quiet. Restaurant was excellent. I was quoted at $397.00 for 3 nights before tax on booking.com but the hotel originally charged me $147/night. Tthe hotel reduced it to $139/night when I questioned their rate, which was better but still not the quoted price. There was confusion so I have to assume that the rates on booking.com are incorrect or.....
I loved the friendly staff, cleanliness of the whole place, comfortable beds, good food and good price. I would like to see the cost of the internet included in the room cost.
The free parking was appreciated, though not advertised. People were friendly throughout the stay. There were no tooth brushes and the airconditioner was very loud and would turn on and off. Understandably because it is an older building that was renovated. It would have been over priced had the full price been charged.
I liked that we could come in late and still have somewhere to unwind or get something to eat
Front Desk staff very friendly and helpful. Room nicely appointed. Great value. We would stay there again.
Wonderful restaurant and dinner. Casinos nice addition staff professional and efficient towel bar in bathroom at front of sink makes it difficult to shave for him and apply makeup for her reaching over
comfortable bed, nice ammenities room key cards problematic, only 3rd card opened the door
Ease of Location.
We stayed here while attending the Sea Wheeze festivities. We loved how close the location was to the convention center and the Stanley Park since that was where most of our weekend was spent. It was very nice stay. Would definitely stay here again.
The front desk staff were very friendly and helpful .the accommodations were only so so and paying $300 USD for a $100 room was a downer.
The location is 2 blocks from the harbor, easy walk to convention center attractions as well as harbor walk to nearby Stanley park. The hotel, though very nice is showing its age, mostly in exterior architecture & room hallways. The pool/spa was a bit dirty and not very well lit. The lobby makes a great first impression but diminishes with interaction with the rest of the spaces...
1/ Location 2/ Friendly, helpful staff 3/ Great view from the breakfast room. 1/ Parking was a joke: expensive, very poorly laid out, difficult to find the way out and the way in. 2/ I found that $20 for a continental breakfast left me inclined to eat more than normal in an attempt to get my money's worth.
Great location, worth the extra money for the harbor view. Lots of great amenities, including use of the bikes because you are so close to the seawall and Stanley Park. Nice and friendly staff. TV often didn't work and had to restart it many times.
The view was great, location was great and these made our stay perfect. The room was clean and maintained during our stay, the staff was courteous. All in all happy at the end.
Proximity to harbor wall, Stanley Park, and Robson Street for all kinds of entertainment and diverse dining experiences. Rooms are spacious and parking is handy.
Excellent access to the cruise terminal. A very comfy environment. We walked and used public transportation to make our way about the city, staying 3 days and two nights. We had no negative experiences or observations.
Pinnacle is clearly an older hotel that has had a high style interior makeover. The lobby, cafe/bar and the guest rooms are all very stylish. For quite reasonable rates our room had harbor and convention center views. The room and bath were nicely appointed. Quality coffe was offered for the morning The exterior is lack luster and the elevators have not been upgraded and feel a bit rickety. Our room was a hallway away from the core and we could hear them on and off all night. All in all it out performed expectations.
Very nice and helpful staff. Awesome location. Nice lobby, restaurant/bar I booked a king but got a room with two twins (or two EXTREMELY small queens), bathroom wasn't very clean and bed and pillows were not very comfortable.
Requested to change room due to the noise, The stuff found us a different room at 2 in the morning. Stayed a night on the 17th floor, the elevator sound was very loud through out the day and night. I couldn't fall asleep at all.
location Restauarnt tawdry: all furniture worn/torn, seriously in need of refurbishment. Security panels on doors and high-pressure door closers give impression of ongoing issues re security - perhaps unwarranted, but questionable.
Lage, Service, Zimmer nein
Gefallen hat uns vor allem die Lage und die sensationelle Aussicht auf den Hafen, aber auch der sehr freundliche Service. Nicht gefallen hat uns, dass das Hotel, als wir am Ende unserer Reise, nochmal für zwei Tage dahin zurückkehren wollten, die Preise erheblich erhöht hat mit der Erklärung, die erste Buchung sei über Dritte (Ihre Organsiation) erfolgt!!
interessante Lage, besonders für an- und abgehende Kreuzfahrtschiffe
Sehr gutes Essen/Trinken. Sehr freundliche und aufmerksame Bedienung. Kompetente und deutsch sprechende Concierge.
Das Hotel verfügt über einen hervorragenden Blick auf den Hafen (harbor view buchen!), den man auch vom Poolbereich (9ter Stock!) hat. Die Lage ist sehr zentral, u.a. zum Bahnhof. Das Hotel ist auf jedenfall eine Empfehlung.
Wir wurden hochgestuft und haben für den Preis des Doppelzimmers eine große Suite bekommen mit ca. 250 qm! Frühstück und sonstige Leistungen sind nicht billig
Das Hotel ist als Gebäude/Zimmer bereits leicht angejahrt (Weltausstellung der 80er Jahre), wird aber gut unterhalten. Die Lage ist hervorragend und die Nachtruhe ist gewährleistet.
Wir waren sehr zufrieden und würden das Pan Pacific wieder wählen. Sauberkeit des Zimmers verbesserungswürdig.