The staff was more than friendly, the beds were uber comfortable with so many fluffly pillows, continental breakfast was delicious, the room was clean, wifi was fast and accessible and did I mention the staff was amazing. No tissues in the room!
Rooms dirty Awful customer service
Room and staff were excellent no food service except for breakfast
New, clean, friendly, organized, the wifi in the room even worked. The design made it look like they'd done some surveys and found out what annoys travelers and fixed them: no hard corner of the bed to stub your toe on, plenty of power outlets including a built-in power strip, etc. I honestly can't think of anything.
Well located, clean and nicely presented, the facilities at Fairfield Inn are very good. The cost is a bit on the high side but there are few quality choices nearby,
I had booked a room with a queen size bed, but they must have upgraded me to a king size. The room was very nice and spacious with a large bathroom and some very nice amenities; bathrobes, ironing board and iron. Nice continental breakfast with the price of the room in a lovely dining room. After check out we were allowed to leave our car in the parking lot for the rest of the day for some downtown Christmas shopping. I look forward to staying here again. There was nothing that I didn't like.
Very good location with lots of New England charm and ambiance. Very comfortable bed and an ample size room. Good continental breakfast was included in the price. I was awakened by a loud group of intoxicated people after midnight. I felt like I was back in my college dorm days; very annoying! I'm sure that someone called from my floor before I did as the disturbance ended after about 15 minutes. I complained to the manager the next morning who knocked 20 bucks off my bill of 200. I don't think that was enough for the hassle of being woken up from a dead sleep, especially from a luxury hotel. Needless to say, I don't think I'll ever stay there again.
You can walk anywhere in Northampton from this hotel. It was built in the 1920's so has a lot of charm but it's been updated. Room on high floor with balcony is best. Free parking. Jake's for great breakfast is right across the street. Rooms can be noisy - don't get room near elevator or stairs otherwise it's fine.