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Great food, atmosphere and staff. The rooms are spacious and updated. The entertainment was good too. A top winner for us. Everything is centered to the front desk lobby so even when you leave the pool to go to the room you need to go thru the front desk lobby. But that should not stop you from going.
I loved the professional and courteous staff. The facilities were kept up well. I was blown away by the variety of food choices. I had a broken light fixture and a few lights weren't operable. The gym could use some new eguipment. Lastly, I thought the wifi cost was a bit outrageous and I was disappointed when I found out that we were only allowed a hour of complimentary service.
the hotel is in a nice location, the staff is nice and helpful, the food is not to good, but you cant expect a lot for the price..
Beautiful environment. Nice private beach. Great breakfasts and dinners. Easy to get seated at pools, beaches, and buffet restaurants. Great bar service on the beach. You can't book specialty dinners until you arrive, and they were booked the first night we got there. Bed was rock hard. Lunch buffets were not very good. All-inclusive was nice, but the only wines included were house wines which weren't good, and no light beer. Our biggest complaint was the discovery, after we got there, that there was a big push to sell you on their vacation club/time-share, and the transportation company they use to get you to and from the hotel also tries to sell you excursions.
Waitress Emperatriz, manager I don't remember his name and ladies that clean the bedroom they did a really good job ... they made our stay feel better... the beach was so cute.... First of all the segurity man at the gate was really rude to me... he made me feel like I was not body there... I was so craying about this bad experience was really times... I just want to forget about it...