Möchtest du als deine Standardwährung festlegen oder nur für diese Sitzung behalten?
Atmosphere....landscaping Needs nicer hot tub and hot tub area to enjoy the beautiful grounds
Everything. The rooms were well appointed and very comfortable. The resident lounges throughout the hotel with 24/hr snack access was great. The restaraunt served excellent food. While waiting to change rooms I received a few uptight an accusatory calls from a guy at the front desk asking when I'd be checking out- not friendly and stuck up. I was packed and ready to move and just had to wait around in my room for about 3 hours until I was finally moved, to a very nice sweet that smelled of debauchery (day after a large wedding) and lots of snacks crushed and stuck in between the couch cushions.
It did not have a hotel-like atmosphere
Being by the airport I thought that it would be noisy w/lots of traffic. Nothing, quiet as they come, and very beautiful location! Our room was a King Reg room.. nothing special by any means.. until we opened the door. Very clean and welcoming. It makes people spend the little extra to step up that high on the totem pole of hotels. A+++ Breakfast was all inclusive, but the time frame of AFTER 6:30am.. hello?? it was a Monday morning, and there are people that need to go back to work. Traffic in Seatac on Mon morning 6:30am was not going to allow anyone to enjoy that beautiful breakfast.
The facility, property, and amenities were nice. On the first night our car was broken into and a very sentimental wedding gift was stolen from the vehicle. We were notified by security at 0130, the police didn't come until 0330, and we got NO sleep because of it all. All that Manager Marc was willing to do was allow us to check out early without a cancellation fee!?!?! After several conversations he finally agreed to refund the second night. Hardly any compensation for the stress, grief and cost of the whole incident considering the vehicle was owned by a family member so now we have to pay the $500 deductible, $288 for a rental car, and not to mention the cost of replacing the wedding gift. IT WAS A HORRIBLE EXPERIENCE AND SOLELY BECAUSE OF THE TREATMENT WE GOT FROM MANAGER MARC, NOT ONLY WILL WE NEVER STAY THERE AGAIN BUT I WILL TELL FAMILY AND FRIENDS TO NEVER STAY THERE AS WELL!!!!
Great food! Luxurious. People super friendly. Beautiful room, nice details.
I liked the layout of the hotel. The staff was friendly and always ready to help. I would stay there again, and I would recommend it to anyone. I did not like that there was an extra cost for Valet parking, nor did I like the room size for the price. The menu was also a bit pricey.
Cost, service, comfort Location, but only because I am working in downtown Seattle. Excellent access to SeaTac and would recommend highly for anyone song business in the airport area. Cheaper and nicer than the chain hotels in the area. Exceptional service and fabulous comfort and awesome environment. I would make it my long term lodging choice, except for where I am working.
Due to proximity to airport, jet noise was prevalent. Otherwise, this place was absolutely wonderful.
Relaxing environment inside and out, despite close proximity to a major airport.
location and theme of hotel charging for parking
It was an unexpected delight in a convenient location - close to the airport.
Everything was good, nice staff, quiet&clean rooms Only thing is that the train goes right behind the hotel.... And it runs 2-3 times a night with horns
Proximity to airport, location wasn't too bad to everything else, Staff was very nice, No Hot tub, Rooms are a little dated.
Staff was really friendly, hotel was clean and quiet. Will return again!!
Very Clean, Excellent customer service, The restaurant server is very kind and very helpful so is the cook that spoke multiple languages. I highly recommend this Hotel. The hotel is under-rated. It should be given a 5 star.
The staff here are very professional and were quick to respond to our needs! Pool area was clean and inviting after a long day! The rooms are very dated bed and linings not very comfortable.. Stay in the front side as a train runs past the back side regularly.
Shuttle Room layout. Location.
The rooms were very spacious and clean. The front desk staff were very polite and courteous, especially the assistant manager Danielle, who drove us to the airport to catch the light rail to the Seahawks game. Bathroom was also spacious and shower was very powerful and refreshing. The entire hotel is VERY well maintained and I would DEFINITELY recommend for anyone who is looking for value and convenience. Also only 5 minutes from SouthCenter Mall which is a shopper's paradise! I wish the rooms had a built-in safe, but otherwise I really have no complaints.
The hotel was very clean from top to bottom. The beds were very comfortable, with the perfect pillows. The location was perfect, easy access with several amenities very close. I will definitely stay her again!! I didn't like that I only got to stay 1 night!
The staff is wonderful ,friendly and courteous. And the hotel is extremely clean.
We liked that the hotel was easily accessible from major highways, and close to a major shopping mall. Make sure you hide all of your belongings if you decide to have the maid clean your room. We informed the hotel manager, and she gave us the "Our word against hers" speech. It is unfortunate that they choose to hire staff that will steal their customers property. Be careful if you choose to stay here, or don't let room service into your room.
Location and access to freeways Age of the Hotel is truly showing. Overall cleanliness was less than adequate (LTA). Exercise area was LTA, restaurant was LTA, resturaunt staff was LTA, no jacuzzi to relax, front desk staff not at all helpful, room cleanliness was borderline, hallway floors are uneven and barely wide enough to fit two people across, TV remote never worked, faucet handle broke off when I used it the first time.
Parking was a pain in the butt
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
This was the best free breakfast ever! they thought of everything. maintenance in our room.
The staff was courteous. I wish I had known they were under construction.
The airport shuttle service was great. The wifi was terrible.
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.