Hotels in Wenatchee

Room was clean. Well done housekeeping staff! Property needs remodeled. The Red lion in Pasco looked like this one 12 years ago. Front desk service was a bit lacking. No coffee in the lobby needs to be addressed ASAP.

Good conference facilities. Rooms were not clean, lacked basic amenities such as soap or travel shampoo, for some reason was given ADA room, poor water pressure, cable signal was poor, wifi was slow, facilities not updated, bed and pillows uncomfortable.

The staff was really nice! The location was great! The rooms are kinda dated. They have made a poor attempt to modernize it. The worst night sleep I have ever had on a hotel mattress!

1. Location is central and close to everything. 2. View is good. 1. The King sized bed was the hardest bed I've ever slept on! Got very little sleep in the 3 nights we stayed. 2. The front office staff were less than impressive! Not very nice. Not sure we will be staying there again.

Deferred maintenance

pool open 24hours elevator not working

Dirty, charged us 3X all at once. Refused to help clear it up. Caused us over $300 in fees from our bank. The desk clerk tried to cover up her mistake. Called the manager and he refused to help after admitting they over charged us. We got stranded in the mountains with no $ because our acct was overdrawn and we didn't know it. We had to visit my dying mother with our children. Emergency trip. Over all their "mess up" that still isn't resolved cost us over $2000. Still no reply from the company. Would have been easier to sleep in the parking lot in our car.

Convenient, fairly clean facility and room. Check in is fast with advance booking. The third floor lobby smelled like an old smokers bar, even though there was no smoking placards posted.