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I think I should have been told before making reservation that the hotel would be doing major renovations while I was there and that several normal services would be lacking or less than usual. Because of construction, there was not really restaurant service onsite. Also, on Monday morning I was woken up by construction noise at 6:45 AM !!!! And, for all that - the room rate was NOT reduced from their usual rates.
Hotel was a bit tricky to find, very nice accommodations. Employees I came in contact with were friendly and helpful. Room was very nice however the hard flooring made it feel a bit institutional. An area rug of some sort would have made a big difference in this feeling. Institutional feel of the room. Needs area rug or something to soften the hard surfaces
I was concerned when I first pulled up to the hotel as it is obviously dated. It was very clean, however and the rooms were updated. The bed was comfortable, the room large and the standard amenities were included (fridge, microwave, iron, hair dryer, etc.). I didn't deal with the staff other than when I checked in and out, but they were friendly. When I checked in the price for one of the nights was higher than I'd been quoted for my reservation months before. The desk clerk didn't hesitate; he said he'd take care of it and made the adjustment to give me the lower rate to match the other dates of my stay. I appreciated that very much, as some other places are not so accommodating. Also, I didn't have a chance to use them, but they had several nice bicycles available for complimentary rentals. I'll stay here again when I visit family, and I hope to have time to use the bikes the next time.
The room was very well appointed, and clean. The view from the balcony was stunning. The breakfast buffet that came with the room was less than appetizing.
Staff was friendly, room was clean, booking was easy, good value for the money. Probably a really nice choice for a conference (I was there with family), and it's in a nice setting. Food was reasonably priced and the bar seemed like a decent place to hang even on a Monday evening. Would definitely consider again next time I'm in Olympia. Bathroom was fairly small for a double room, food service in the restaurant was mediocre (but was partially comped), and it would have been nice if basic meds (cough drops, aspirin) were available (even at a cost) at the front desk instead of way down the street at a slightly sketchy gas station.
I loved the fitness room. The bedding could be improved, however the establishment was nice for a 3 star hotel
It was comfy cheep and clean
The location was excellent. We did not have have much time to explore nearby, but it was a great location.The cleanliness of the hotel and rooms was excellent. We liked the dual sink vanity, the overall layout of the room. Shower tub combo, better to have a "deluxe" shower who uses the tub in a hotel? a door separating the two rooms. rm 215 offers no view to speak of.
Hilton gave my room away because they never received the reservation from Kajak. Total disaster.
Quiet and clean. Pool, fee wifi in room, breakfast.
I couldn't believe how nice the hotel was for the price. Very good customer service at the front desk, made me feel welcome and were personable. One of the better hotel breakfasts I have had.
The beds were comfortable the staff was very nice and the location was convenient. The breakfast was the best I've ever seen at a hotel. This election was superb and the staff was excellent at replacing items that were missing. I'll definitely stay here again in the future. The value for the money was definitely worth it! The entire experience was great so there isn't anything that I didn't like.