I was so disgusted. The room had not been cleaned. There was dried blood all over the room on the inside and outside of the door, on the blanket on the bed and counter. there was dried food on the table that had not been cleaned Also I found hairs on the sheets and in the shower and bathroom floor. there was also bottle caps left under the sink. The staff was not helpful and seemed put out to help me and get me checked into my room. I would never stay there again or recommend to anyone!
Very bad experience. Bad smell in the room. Never come back again. Charge you hotel price, but give you worse than motel quality.
Nice area. Bad TV service Staff wasn't very friendly
The staff was super helpful. They put me in a dirty room to start with.
The pool and hot tub close way too early
Please write at least 15 words Staff were particularly helpful in directions both to Basil's Bar and downtown Seattle and offered free coffee when we had to evacuate due to a fire alarm. Two robes would have been helpful over one - see fire alarm above.
The hotel and staff are great for travelers seeking the extra comforts of life.My room was very spacious definitely felt like a king. No complaints
Staff was awesome! Malls all around
Great location with a great view!!! Beautiful room with a large tv! A little pricey!
Clean the man washrooms more often
Good staff The bed was as hard as a rock, not what you would expect for a higher end hotel.
Great location Poor lighting in bathroom Staff unhelpful in resolving various room and facility related issues. In particular, after twice complaining about excessively noisy hotel guest, front desk agent said "Ooh, I hate when that happens."
Nice clean modern hotel.
The staff was very friendly. The room was kept clean and the bed was super comfortable. The location was great too! Connected to Lincoln Square for business. Connected to Lucky Strike and the movies by sky bridge as well. Smack dab in the middle of the mall area. 2 blocks away from an LA fitness but also had its own fitness center if you didn't have an LA Fitness membership. Only down side was not being close (walking distance) to any grocery stores where you can buy bottles of water and other essentials. The hotel provided all that you needed if you asked for it, it was just much pricier. Other than that, enjoyed our stay very much!
The customer service on the way out was excellent. Christen was the best, her attitude was great and it felt genuine like she really cared if we enjoyed our stay. I did not like the overall cleanliness and would hope in the future attention to detail will be looked into by someone in charge.
Clean room, prompt room service