dirty stained carpet minimal to no wifi connection no leisure chair no elevator to second floor for senior with arthritis advertised online 'free' breakfast not included
I felt like my car was going to be safe while parked in their lot. The room was nice and clean. The hotel has a dated feel. Multiple buildings and an overall strange layout.
The room was not available on time they were not going to put us in another until I got upset, then they moved here one that was. They were not friendly at all.
Good location in town. The amenities seemed to be numerous and of quality. Noise in our sweet as we were above the laundry room. Our shower faucet was in need of some work.
The bed was very comfortable, the staff was friendly, the shower was huge, and it was in a location that was easy to find. The refrigerator in the room made a really loud, low-pitched hum, but it wasn't a huge deal. I would have also rather had a bathtub than a shower, but again--it wasn't a big deal.
Great breakfast., great staff, great facilities and great room. Loved it. Due to a computer system make-over, information about which rooms had been cleaned could not be provided; therefore, I was delayed in checking in In fairness, I arrived quite a bit earlier than normal check-in time. Furthermore, my reservation and payment information (booked through Priceline) did not appear. Staff worked with me to circumvent the system to allow check-in and to resolve the payment problem at checkout.
Clean facility; hotel is older but the room had been recently been redone. Good value, location is close to many restraurants Wifi really stinks. Tried on several different devices.
My room was very clean and the staff was friendly and helpful. Very nice breakfast area with a variety of foods.
Breakfast good and nice pool and hot tub Being awoken at 1030 pm by phone call from front desk asking me to come down and sign a new check-in paperwork that she had "lost". We checked in originally at 400 pm. 1030 pm phone call from front desk! Seriously, who does that?!?
appearance We WALKED AWAY from this hotel as the security was appalling. We pulled into the parking lot and as my husband exited the vehicle he was accosted by a homeless woman who was sitting outside the hotel - on their patio furniture - asking for money. He hadn't even shut his door and she was on him. She promptly went and sat back on the hotel furniture. As he walked to the doors of the hotel, he was accosted by another homeless man asking for money - who was walking in circles in the parking lot. When he entered the hotel and told the front desk staff of his concerns, and asked if the lot was secured (as we had personal effects on the roof and in the car that would need to remain in the vehicle over night) the front desk staff simply shrugged his shoulders. We left and did not even stay at the hotel as they were not concerned about the security of their guests or their establishment and seem to be happy to allow homeless individuals to raid guests in their parking lot and immediately outside their doors.
Very friendly & helpful staff, very clean, convenient parking.
Good location If you don't go to the front desk and tell them you did not use the in room vault they automatically charge you. If you fight the chafe staff get angry and tell you it's your fault for not telling them you didn't use the vault... Maybe it's petty but I was not pleased with the predatory charge or the hostile response.
It was really close tot he conference center. The pool looked nice, though I didn't check it out. Morning desk staff was cheerful and friendly. Room 108 smells strongly of mold and chemicals. Room appeared clean enough except for the tub enclosure, which had dried conditioner and schmutz about where you lean forward when you put a foot up to shave a leg.. The bathroom faucet dripped.
Pool and hot tub open until 10:00. Good after four days of camping... The shower was a trickle.... Not good after camping for four days...
The bed was comfortable, but the pillows weren't even regular size. Old and rundown everything. TVs haven't been updated to flat screen, carpets have been bleached where there were stains, clunky elevator, loud fans. Every time someone around showered, the pipes were noisy. People smoking just outside the front door. The pool seemed to be the bright spot, but the water was really cold. No good food within walking distance. Should have spent the extra $20 to go the Red Lion.
Location Outdated building, old furnitures & TV
Breakfast was fine tub would not stop up. Wanted a bath. They said they would change rooms but we were settled in.
Entire hotel was very dirty and poorly lit. The door to my room had been bashed in recently I take it since the trim was completely broken and lock had been screwed back together. Capet was stained and ruffled up as well as the subfloor being rotted away and creeking. Stains on the chair and bed as well. All furniture was scathed and scuffed, looked like it was bought at a yard sale.
Staff was friendly and the rooms were clean. There wasn't anything bad about this hotel for the most part. The price was rediculous for what you got. The place was incredibly dated with peeling wallpaper and our toilet was not secured to the floor (scary). We could not get wifi service in our room and needed it to complete a bunch of work. Had to go to the lobby to find it. Looks like they are planning on a remodel which is sorely needed although we will most likely not stay here again.