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we were unable to stay because they did not honor our request for a handicap accessible room. very disappointed as it left us searching for a new place to stay.
Rooms were very clean, newly renovated, good water pressure, good hot water, big rooms. There was a breakfast room with good selection of breakfast items with staff bringing in more pastries at 5 mins before breakfast closed so everything was good. Great outdoor pool an great indoor pool. Makes one want to stay longer. The king size bed was great for me but my wife found it to be too hard for her to sleep on. We were on the first floor and could hear children running along the balcony at night and any jumping on the floor above us. But it was not a problem for us as the noise stopped before we went to sleep.
Comfortable beds, indoor and outdoor pools Both my rooms smelled really bad, one of them has empty liquor bottles in the dresser and the room smelled like the previous person to stay there spilled rum and vodka all over the floor, when we told the hotel they said they would send a person to clean up. The person never arrived when we returned to the main office the offered a can of Lysol cleaning spray. Both rooms also had a faint smell of cigarettes
Location was close proximity to the harbor where we had to catch the ferry. Room smelled like smoke and musty. A/C should have been kept on. Continental breakfast selections were inferior Continental room is tight, we had to bring back the food into our room to sit down.
In an area where economical means $100+ this place does a good job of providing a clean, safe location that is convenient to all that Hyannis and Cape Cod offer. Free light breakfast, easy access to a busy main street and responsive management Wifi sorta sucked, well, actually it sucked a lot.
Location and value for money Receptionist sent us to the wrong ferry
The room smelled good and I liked the bathroom as it had somewhat of a European feel. The staff was very friendly and helpful throughout our stay. We were in walking distance of Hyannis center, with lots of restaurants and the marina area. The room was basic and fairly quiet. The clientele spent a lot of time sitting with large parties in the parking lot. That was kind of strange. There's no gym. The breakfast didn't open until 8:00, and there wasn't much provided- hard boiled eggs, frozen waffles, juice, coffee from a machine, badges and cereal. Pretty crowded since everyone had to wait until 8:00 to eat. The hairdryer didn't work and the overhead lamp stopped working while we were there.
It was close to where I needed to be, there was ample parking, and the room was spacious for a historic home. The back yard and porch were beautiful. For starters, I have never stayed anywhere before that I couldn't lock my door! That meant that I took my computer every time I left the room. The overall look of the place was rundown and shabby. The sheets had holes in them, the vinyl window shades were ripped, and every time you pulled them down, you knocked the cafe curtains down, because they were just propped up. One of the window sashes was difficult to open and close, and I was encouraged to leave my windows up, and only run the a/c unit when I absolutely needed it. It all seemed very makeshift. The room was full of kitch! I also wasn't impressed with the quality of breakfast. I love historic inns, and have stayed in several, but was very disappointed with this one. And to top it off, I have stayed in better hotels in NYC for what I paid for this place!
The room was clean, cozy and comfortable. We were very happy to learn that they welcome pets. The outdoor public spaces are wonderful. Good location in West Dennis, a short drive to the beach. No, everything was great.
comfortable bed. And spacious
It was great! Everyone was most helpful.
accomodating our new puppy was the reason for selecting this motel. there was room for us to walk on the premises...grassy area, patios and poop bags were readily available.
Staff was friendly and courteous. Room was clean & comfortable. Would stay there again.
The Inn keeper is outstanding! She went above & beyond to ensure that our stay was pleasant! I booked the room about 6 o'clock evening of our stay, requiring a late check in. She was flexible with my needing a late check out time! Enjoyed very much! There was no telephone in our room that I could find. Otherwise I thought the place was GREAT!!!
This hotel was fairly quiet for the most part, aside from some screaming kids outside our door one morning. Favorite part was probably the patio/fire pit. Bathroom was quite outdated and water pressure/drainage was terrible.
It had some character - not typical motel room. That we were charged 2x for one day of the stay.
Location - friendliness - very clean Parking was a bit of a challenge
It was close to where we had to be. Given that check-in was supposed to be after 4 and the office closed at 5, it did not leave much leeway. We did call and arranged to check in after 2 as we had appointments at 2:30 and 4.
The location. Right on the water. Tile floor in the room sweated;was dangerously slippery. Had to put towels down. No fans in room. Wanted cape air at night; had to use AC. Food was poor. Thought for the price that room was on the water; not even close. Beds had a weird chemical smell.
This is way better than a 2 star hotel. This is closer to four stars and the location is phenomenal, right on the shore!
Proximity of the beach The food in the restaurant was not good. It was cold and unappealing.
The friendly and helpful staff!
We love the private beach! The breakfast wasn't as good as what we had hope for.
Location and view Outdated and tired. Wouldn't want to be here during rain...there are no walkways to the cottages, and therefore you would walk thru mud. The furnishings are old and outdated. There were roaches in the bathroom.
Facilities were very nice and the food at Grand Cru Wine Bar was excellent Too much room deodorizer made the room smell like a potpourri shop. Otherwise was very nice. Easy to get around from there. Nice pool and hot tub.
It's a very nice place to stay. Pools, restaurants, recreation for kids, everything in one place!! A fire alarm making noise at 1:50 and 3am
The pools, arcade, restaurant and more! Extra fees