Hotels Cabo San Lucas

Sehr schlechter Kundenservice

Der Service ist sehr schlecht.

I stayed during Thanksgiving weekend. Happy that this hotel is one of the few four or five stars hotel that opened after Hurricane during Thanksgiving. Facial was great. They used very nice product on me. Wireless connection was fine. Because this is not a big hotel, and not having a lot of activities organized by the hotel, the wi fi becomes important.

I am disappointed as this hotel being rated at 4-5 stars in many web sites. The room is very small. There were swimming pools but they were so cold that noone wanted to go into them. And yet the weather was so hot. There were just not enough umbellas next to the swimming pools. One can easily get sun burn if you do not keep putting sunblocks every hour. It was not very fun when it was so hot when water in the pools were so cold. Restaurants service was very slow. We ordered breakfast room service one morning. It never came. For your reference, all of my ratings ( cleaniness, comfort, facilities, location etc) are rated against all other 4 or 5 stars all inclusive hotels i stayed in Caribean.

Tolle Lage.

Es wurde etwas gestohlen von unserem Zimmer. zweimal. Wir haben dort Kakerlaken im Zimmer gesehen. Die Betten waren zu hart. Sie können alle Gespräche im Flur hören.