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The staff was very friendly, food was good, and the resort was always clean. The room we had needs to be revamped . The television is old, the bed was uncomfortable, sheets looked old and felt rough, the bathroom towels felt like sand paper
The staff at Riu Sante Fe was amazing and the property was very large with lots of space and swimming pools and restaurants. Overall the buffet food was good with lots of selection but the liquors are pretty standard, low quality with no selection of beer other than dos equis. Lots of bars and places to drink though The food was mediocre, the buffet seemed to have the most selections and the dining restaurants were ok - steakhouse has a great view if you can get in early to see the sunset.
Middle-aged group that stayed here and would go back. Don't be fooled by the bad reviews! It's in good shape, but beds & clenliness are my only complaint for the money we paid. Good is ok at the buffet. But the restruants are great. Steakhouse is the BEST!
Pools waren sauber und groß. Das Essen war ausgezeichnet. Ausziehbare Couch war schrecklich. Das Frühstücksbuffet war gut, aber zu teuer.
Die Aussicht war schön Das Personal war okay, die Sauberkeit war nicht auf den Punkt.
Playa Grande ist ein unglaubliches Hotel mit so viel Luxus. Großartiges Essen, Personal, tolle Atmosphäre und wir kommen auf jeden Fall wieder. Fitnesscenter, Minigolf und Wifi Gebühren unnötig.
The resort is beautiful, clean and has amazing views. Options are abundant with top shelf drinks and quality restaurant options. We thoroughly enjoyed time spent at the beach, and all poil options. No dislikes, but a suggestion for improvementwould be adding more night events with dancing and music throughout the common areas. The staff were very attentive and any minor issues were resolved immediately.
everybody was top on there job!!!!! they don't take American money and they don't give the best exchange rate at the hotel......I got up to 1310 pesos in town and 1250 in the hotel..which meant anything over the all inclusive price was costly..also was offered to take part in timeshare and the people were rude and we fet pressured....
The staff was super helpful, extremely close to the Cabo Del sol golf course. You can jump in a shuttle and be at the Ocean/Desert course in 7 minutes. As an individual, I ate meals at other hotels because I had friends in town, so I'm not sure if the premium I paid for it was worth it. The pool area fills up quickly (I think this is the case in most resorts.) But you have to wake up early to grab a chair next to the pool. Lastly, the INTERNET SPEED IS HORRIBLE. I got .2 MB / seconds download when I was able to connect and I was bounced off a lot. I intended to work while I was down here, and came home a day early because I could not use the internet.
I stayed during Thanksgiving weekend. Happy that this hotel is one of the few four or five stars hotel that opened after Hurricane during Thanksgiving. Facial was great. They used very nice product on me. Wireless connection was fine. Because this is not a big hotel, and not having a lot of activities organized by the hotel, the wi fi becomes important. I am disappointed as this hotel being rated at 4-5 stars in many web sites. The room is very small. There were swimming pools but they were so cold that noone wanted to go into them. And yet the weather was so hot. There were just not enough umbellas next to the swimming pools. One can easily get sun burn if you do not keep putting sunblocks every hour. It was not very fun when it was so hot when water in the pools were so cold. Restaurants service was very slow. We ordered breakfast room service one morning. It never came. For your reference, all of my ratings ( cleaniness, comfort, facilities, location etc) are rated against all other 4 or 5 stars all inclusive hotels i stayed in Caribean.