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Lobby and rooms were well decorated. The hotel is in close proximity to Warehouse Row and about a mile from the Aquarium and arts district. Kids loved the indoor pool even if it was small. The hotel could have been somewhat cheaper. We didn't eat here because the prices were just as high or more than top restaurants in town. The shower pressure was obnoxiously strong. We stood in a pool of water because it couldn't drain fast enough. Rooms are nice but a bit tight for a whole family.
This was a nice hotel, very beautiful on the inside. Great music in the bar room. Valet was super nice. Our shower had very low water pressure and as a female with long hair, this took forever And was very comfortable . also the shower was clogged so we took showers in a filled bath. When they said they would come fix it right away I thought they meant within the hour, but instead it took about 3-4 hours for the person to show up. By this time we had gone out to eat, and have drinks, go back to the room and start getting ready for bed by the time he showed. The hotel said they couldn't do anything for us because we had gone through price line to get our room, which I have never heard that one before. Room rates were overpriced in my opinion, stayed at a cheap motel that has been the same if not better.
Great facilities and excellent staff. Indoor pool was key for Spring Break. Was not very close to main attractions in the city and not in a very good part of the neighborhood. Not the best place to walk with young children.
Very clean. Friendly staff. Being charged for parking.
The room was clean Small rooms for the price...... Paying to park...
Location Overpriced. Pictures make it look much nicer than it is. Average at best.
Its a standard mainstream hotel. It was really expensive (150 for one night) and didnt even include parking which was another 8 dollars per day. Didnt realize their was a hostel in town in a better location and much cheaper.
Room was clean and in good shape. Good size tub and shower. Attractive fire pit outside. Door staff was friendly. The garage's lighting was either mostly lacking or not working when we were there. Coffee in the room was poor.
I don't believe after paying over $200 a night, we should have to also pay $8 a day to park our vehicle. The air conditioning in the room wasn't working very well.
Friendly staff, a number of good restaurants nearby, convenient to battlefields
Attractive Hotel Good Location Very expensive for the small room we had. Very loud facility - room right by elevators and ice machine and constant foot traffic and loud staff members. The entire hotel was filled with a conference and we were placed in amongst them - many of the facilities were used by the conference. After a late night with lots of loud disturbances we were awoken just after 5 am and forced to evacuate the building. After standing outside for a half hour we were given no explanation on why we had to evacuate other than the 6 fire engines that pulled up - then left shortly after. I'm sure it's a fine hotel - but we just didn't have a good experience.
The room was very nice and the beds were comfortable. Having the sauna, steam room and pool/hot tub included with the stay made the price of the hotel worth it. Live music and a fireplace in the lobby made the evening relaxing. The cleaning staff was very friendly and helpful. The staff at the spa was not up to par. I have a medical condition and called a week in advance to ask about setting up a spa package that would accommodate my needs. None of my three calls were returned. As for the hotel's restaurant, The Broad Street Grille, was overpriced and the wait staff was terrible. We walked out before ordering because we waiteds so long for service.
Lage in der Innenstadt war großartig für unser Wochenende in Chattanooga Dinge zu sehen und zu tun. Wir sahen 2 Konzerten im Freien am Abend und genossen die Atmosphäre der Stadt. Keine Minibar im Zimmer. Abgesehen davon, waren die Zimmer, die Angestellten und das Hotel ausgezeichnet.