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Location was excellent. Connects to the convention center. Trolley stop is just outside the doors. No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.
There's a $26/night valet fee for parking. Was not aware of this until you already arrive at the hotel and there's no other parking available.
The bed was nice and fluffy, clean. Nice room, decent gym. There was a trolley stop right outside the hotel. We didn't partake but it was a good option. VIP lounge nice but not always stocked. Liked that it was on the 19th floor. Wasn't aware that the parking was valet only until we got there. $26 per night when there is a parking lot across the street for $12 per night. If you park valet you have to call in advance every time you need your car.
Every single staff member was informed, diligent, kind and respectful. They all went out of their way to make out stay amazing! Loved everything!!
Always love the service and romantic atmosphere with piano playing in the lobby.
Nothing We booked our stay 8 months ago when we arrived at 11 pm we called to tell them we would be late we even payed a Peabody hotel town car to pick us up at a train we were told they did not have our room we had all are needed info from our booking 3 people checked in beside us while we waited 20 minutes to talk to manager we were called to back room and treated like we did something wrong one person in lobby even said wonder what they did manager was rude and over bearing tried to tell us we were rude because we did not want to go to another hotel but we had to it was 11 pm we found out from desk clerk at this hotel that the Peabody has a common habit of over booking and sending us away with 8 month ahead booking the people who got rooms at same time we checked in were part of a group shame on you Peabody for your treatment of guest! What makes it worse is you do it all the time
Tolle Lage, sehr freundliches und hilfsbereites Personal. Das beste Preis-Leistungs -Verhältnis in der Gegend. Garage
Das Personal war sehr freundlich und hilfsbereit Die Matratze war durchgehangen und klumpig
Die Betten sind sehr bequem. Extra Bezahlen müssen. Das Parken.
The room was very spacious and comfortable there was no parking for the hotel, and when we checked in there was nobody at the front desk a bell boy had to go find someone for us
Great location, central to city for food and entertainment within walking distance. Housekeeping staff didn't keep up to date with replacing amenities. Did not replace towels one day.
The Madison is beautiful. The staff are very friendly. The rooms are spacious and very clean. The bar has excellent food and drinks. The bed was quite uncomfortable.
location it was like spring break with drunk college kids yelling and screaming and fighting. not relaxing.
Only good thing was the location Door dead bolt handle missing, also door didn't seal when closed. Toilet handle was broken, bathroom light fixture was burned out, mildew on the shower curtain, lamp missing a light bulb, dirt in the corners of bath room and on the door. The pool water was green.
Nothing. Lights in bathroom did not work. Requested them to fix or another room. They refused. Room smelt moldy and smoke. Carpets were dirty with animal hair. Asked for refund. They couldn't do anything about it since I booked thru your office. Contacted your office and received NO service from operator. Still waiting for some type of response. NOTHING. Ended up booking another room on my own at different hotel since I could not get any help from your office. This will be the last time I use your service and will be proud to inform my family and friends.
Diese Hotel hat uns sehr gut gefallen, es ist etwas weit weg vom Zentrum und kein Shuttle- Bus fzum Zentrum wird angeboten. Kein kostenloses Internet!
Exzellenter Service in den Restaurants. Die Kopfkissen waren schrecklich. Das einzig schlechte Hotel.
Im grossen und ganzen eigentlich ein schönes Hotel Service beim Checkin,