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Location was excellent. Connects to the convention center. Trolley stop is just outside the doors. No electric vehicle hookups. Valet is $26/night but no setup for EV charging. Because of this would not have stayed there if was not part of a group booking.
Staff was wonderful Parking- You either agree to pay roughly $28a day to valet or are forced to park in a public shady pay per day lot across the street.
Staff was friendly and rooms were clean. Only 2 elevators worked; felt the price was a bit much for what was offered, considering the hotel charges extra for breakfast and for parking.
The staff at check in were wonderful. I was told during check in that breakfast was included in the rate and when I checked out I was charged. When questioning the charge the young lad behind the counter started arguing with me and blaming the charge on using a third party and was condescending.
Clean, great location and really enjoyed the personality of the staff and the property. One of a kind.
We were there during the holiday season & the lobby was so beautifully decorated with a huge Christmas tree, gingerbread village, & holiday singers. The room was very quiet, clean, comfortable. The bathroom however is TINY. You literally have to straddle the toilet to use the makeup mirror. The staff was super friendly. The sit down restaurant off the lobby was absolutely delicious & very reasonably priced. My only disappointment was that I had made my reservations months ago & others in our party who had made reservations directly with the hotel last minute, got a holiday deal which was much cheaper & included breakfast.
Das Personal war sehr freundlich und hilfsbereit Die Matratze war durchgehangen und klumpig
Tolle Lage, sehr freundliches und hilfsbereites Personal. Das beste Preis-Leistungs -Verhältnis in der Gegend. Garage
Die Betten sind sehr bequem. Extra Bezahlen müssen. Das Parken.
The room was very spacious and comfortable there was no parking for the hotel, and when we checked in there was nobody at the front desk a bell boy had to go find someone for us
Stayed in the presidential suite due to a complimentary upgrade. Very romantic settings with dimming lights, round bed, music speakers. Great honor/wet bar with every refreshment you need. We loved it!!
I guess the headline says it. The service was exceptionally cordial, which is more a statement on the times we live in, where a friendly greeting is no longer guaranteed in the service industry. The room was clean and spacious. The location was good, too. Only there one night, so can't say more.
Proximity to downtown area No hair dryer in room
I expected to be disappointed. But I was pleasantly surprised and this was a clean convenient hotel at an affordable price. I will come back Not many amenities
The location was great - within walking distance of many things to do in Memphis. The concierge at the hotel was very helpful and friendly. Shower pressure was good, and beds were comfy. Not a lot of tv channels (not that you should be watching tv on a vacation!), and it smelled a little weird (like all hotels).
Diese Hotel hat uns sehr gut gefallen, es ist etwas weit weg vom Zentrum und kein Shuttle- Bus fzum Zentrum wird angeboten. Kein kostenloses Internet!
Exzellenter Service in den Restaurants. Die Kopfkissen waren schrecklich. Das einzig schlechte Hotel.
Im grossen und ganzen eigentlich ein schönes Hotel Service beim Checkin,