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Anlage ist abgenutzt und der Stil sieht Jahrzehnte alt aus. Die Zimmer wurden nie gereinigt. Die Zimmermädchen kamen nur rein und nahmen ihr Trinkgeld, vielleicht nahmen sie noch den Müll mit, aber ansonsten ließen sie alles so wie er/sie es gefunden haben.
Alles war wunderbar und der Preis war auch großartig
This place is right next to the aquarium and right in town in Gatlinburg so it's an easy walk to everything. You do get a fairly good view either of the water or an overview of the city. The rooms are a bit outdated. My coffee wasn't replenished everyday
Location is great, just a block away from the strip. Walking distance to everything. Sheets and towels were clean. Extremely outdated. I'm sure this hotel was very nice in 1980 but not much has changed since then. TV is the only update. Place looks dirty just from years and years of use. The room smelled like a dead animal. Smell was coming from the refrigerator. We only stayed two nights so we just toughed it out. I wouldn't recommend this hotel.
Nice Location Quiet Pretty view Value for the money A little dated Pillows were flat
We liked the location. It was within walking distance to almost everything. Loved to restaurant and the outdoor eating by the river. Service was poor but the atmosphere was worth it. Room was clean and spacious. Great view of the mountains. I would return again even though the pool was a disappointment. The pool was so dirty that we couldn't even swim in it. My granddaughter threw a swim stick in and we couldn't even find it. At night when the pool lights were shining, you could see bits of white floating all over.
We needed extra linen for my mother-in-law. She caked to the front desk for some and am employee arrived with some within 5 minutes of her hanging up. Check-in isn't until 4 and check out is at 10. I have checked into a lot of hotels before and they've been busy at times, but the wait to check in here was unbelievable. I think it took about 15-20 minutes to finally get to the desk and walk out with keys. We had the pleasure of leaving just before 10 and noticed the housekeeping didn't have any new linen on their carts. Maybe there is a separate one that comes through but we were under the assumption that the sheets aren't changed after each stay.
Easily walkable to downtown Gatlinburg and the mountain views were incredible. Didn't spend much time in the room so these pluses made up for the hotels short comings. The furniture was old. The carpet should be replaced. The stains on the chairs were unsettling. The entire bathroom needed refurbished 15 years ago. How is it possible that in 2016 there was a tube TV in my room?
Convenience to downtown attractions Great Views Price too high for a hotel with only 1 functional pool, old dirty rooms, no breakfast options.
Good location, nice views Rooms looking run-down, bathtub has been painted. $170 non-refundable pet charge is ridiculous for a 2 night stay.
Great place to stay for biz, fam, quiet get away or even younger groups for folks. Several buildings on property and they grouped everyone well. Kayak by far had the best rate! I usually use Booking but they weren't the lowest this time. The others didn't even have availability listed. The pool was shut down due to repairs, but it just looked temporary. Also, the Drafts sports bar on the property had weird hours and just kinda strange folks working there.
The resort is pretty and is in a great location for walking to the strip on Gatlinburg. Perfect for us wanting to walk around and not have to venture too far away. For the price I couldn't complain. The room wasn't as clean as I hoped. The floor was a little sticky. We also had made reservations for two double beds but only had a single king bed when we got there. I called the front desk about it and they said they were booked, sorry about our luck basically.
Location was good ,priced ok, Breakfast plain oatmeal ,zero fruit, worst I have seen ,usually have eggs and more choices
We liked that it was so close to everything because we liked to walk. we really loved the ducks but couldn't figure out what happened to the baby ducks disappearing everyday The parking garage was way to tight. We could barely squeeze in there. then on the outside parking we found a spot but someone decided to take over both spots
The location is awesome...within walking distance of everything, but off the parkway. We had a ground floor room with parking right in front of the door. The staff was The shower didn't work very well and one of the mattresses was a bit past its prime.
It was an older hotel. It was well kept and clean. No.
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A lot of character and great location. Wifi was not great at staying connected in the room. Pillows left a LOT to be desired (flat and floppy) and the mattress has seen better days.
It was in a great location and it had very comfortable beds
It was inexpensive and a good location for accessing downtown. The bathroom was old & cracked. The room was 'creek side' but balcony
This hotel is charming. I loved having a fireplace in the room. The beds were comfortable. The location was great!!! The bathroom could use some updating, and the 'free' breakfast is lacking. Very limited. Only offered bagels or donuts or 2 cereals. that's it. We had to go somewhere else.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
Perfect location, clean, excellent staff and all amenities function well.
Location was very good just a short walk to the strip didn't have to pay to park
Location and parking at the door Showing alot of age...needs updating
Das Zimmer (Studio) war miniklein, dunkel und mit uralten Moebeln eingerichtet. Niemals fuer 4 Personen geeignet max. fuer 2. Es war extrem laut und hellhoerig, wir konnten wegen der Nachbarn oben und nebenan die halbe Nacht nicht schlafen. Fuer den Preis von $ 108 /Tag absolut unakzeptabel.
The location was phenomenal. Walking distance to downtown Gatlinburg was great., There were crumbs and sticky food stuck in the carpet. The bed was very old and well used and without even laying on it you could see there was a big hole in the middle of it.,There were crumbs and sticky food stuck in the carpet. The bed was very old and well used
It had a fireplace. White stuff on the curtains, holes in curtains, not enough parking spaces, there were spaces taken up by debris and those that weren't guests. We had make our own parking space. Old mattresses and chair were in the parking lot. All I could think was, "I hope they don't plan on taking those mattresses back in."
not one thing no shower no wifi no breakfist poor help the wrost motel ever
Staff was nice, pool was enjoyable for my kids, and location was very convenient The room was rough. It had outlets that were hanging out of the wall that we could shake and cause the lights to flicker. The bathroom tub was cracked and chipped. The beds were very hard and none of my family of 4 got much sleep on them. The "breakfast area" was the size of a walk in closet with several waffle irons and toasters which made it too hot to go in, and the couple of tables they had were always full so my family never had a place to sit.
Price was good, everything in the room worked as it should, and there was a fridge. I think there was a booger on the shower curtain, which was a little gross. The hotel is obviously dated, but for $50 I wasn't exactly expecting the Hilton.
The location was within walking distance of downtown Gatlinburg. The cleanliness of the room could have been better.
The girls at the counter we nice and helpful. The view and location was great. It was quiet. It was good for us as we were not around all day as we only slept there mostly. The pool is nice. The breakfast was boring. I bought eggs and meat and made them in the microwave every morning to give us more for day. They are renovating so I'm sure it will be nicer when it's done. The wifi was awful I had to go to the front desk area to to use it. If you are looking for a cheap place to stay it's fine but if you are hanging around then upgrade to a better place. There is no coffee maker or microwave in rooms only a fridge.
It was close to town. The beds were very uncomfortable, bathroom was in bad shape, plugs didn't work and the room had a bad oder.
Price was right Rooms smelled musty and old
I looked for a cheap place to stay, and that's what this is. Not the Ritz, but when you want cheap, what do you expect? We slept, there was a fridge, hot water, towels. We survived. :) It's located within walking distance of downtown Gatlinburg, and that's pretty much what I wanted. No ventilation in bathroom makes for a very steamy shower (and very quiet bowel relieving process, if you get my drift.) The sink was sorta falling off the wall. Ordered a king bed, got two queens. (Not end of the world, just use one for recreation and one for sleeping!)
Room was clean, staff was very friendly and helpful, and the hotel was within walking distance of where we wanted to go.
location to everything was good. room was clean. no coffee packs in room, shower had slow drip, balcony overlooked the roof to the pool and hot tub
Breakfast was delicious with many options. Staff was great and had toothpaste (which I forgot). Fantastic location. Less than a five minute walk to the aquarium and the strip is one block over with easy access. The hotel is on a very quiet street and there is a really nice sitting area down by the river. The only complaints I have are minor. The parking garage has some weird parts to it. It's clearly conformed to the mountain behind the hotel. Also the lamps between the beds didn't work, but the staff probably would have fixed it if I had let them know. Also there were plenty of other lights in the room.
Room was ok. Location was great. They turned the room right next to ours into a party room for the Elk Convention and it went 24/7. When I complained I was told "oh you booked with kayak.com, you'll have to take that up with them....". I think someone realized that mistake and tried to put me in another room but by then they showed how they felt about online customers. Plus, they don't give the premium rooms to online bookings. They told me that. You'll be facing the hill in the back with a poor view. You cannot get the nice view online. I'll never be back to that place!
You can walk to everything in gatlinburg. It's a perfect place to stay if you don't need a very romantic get away. The refrigerator made a noise all night. The heater was either burning hot or off which made it a icebox.
The hotel was pretty clean. The location to downtown Gatlinburg was fantastic. The continental breakfast was more than the cereal and muffins that you get in other places. The staff was as helpful as they were allowed to be. The bathroom was tiny and crowded as was the room. The walls were so thin that we could hear the phone conversation of the man in the next room as well as the female that was on the other end of the phone line. The "Mountain-side View" that we were supposed to have was the employee parking lot and a steep hill with a lot of trash and debris on it. The Kayak website leads you to believe that you can get a Smoking room, but you are not allowed to even smoke on the balconies of these rooms as it is a "No Smoking on the Grounds" property.