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1) When we entered the room the A/C was on. We tried to increase the temp at the thermostat. The temp outside was in the 40s. Setting the thermostat at 84 didn't change the temp of the air coming out of the A/C unit. We mentioned this to the clerk at the registration desk. She asked someone to check it for us. Someone came up. We explained the situation to her. She looked at the thermostat, shrugged her shoulders and left without doing anything. 2) For dinner they didn't provide any napkins or silverware. We needed to ask for it. 3) For breakfast they directed us to the buffet. We asked for a menu and ordered off that as it was substantially cheaper.
Great location about 30 mins from two airports The restaurant is pretty good Very clean and nice rooms One of the staff at the front desk was too nonchalant. Asked him for towels and he called it in but they weren't there when we got back. They didn't give us towels after the first day then took too long to get them to us once I called.
I was overall impressed by the friendliness of the staff. Everyone was very accommodating with my needs, Hotel room was spotless, parking was easy, Definitely coming back here. When booking my hotel room I was under the impression the breakfast would be included. When entering the restaurant they wanted to charge $16.00 per person. 0.8 miles away I went to prestige diner for half the cost.
Overall the hotel was clean and presentable. However it did feel a little dated. It was perfect for a one night stay, however I feel it should have cost less. The location was great. It was right off the Turnpike, so it gets extra points for that. The staff was friendly and accommodating. Hotel felt a little dated, but was clean.
Great location to get on / off highway. Just seemed a little on the musty / stale side. Desk tried to be helpful,,Just seemed a little on the musty / stale side. Desk tried to be helpful,
Beds comfortable and rooms clean. The on site restaurant is excellent! Breakfast was horrible! Staff was rude when we asked why no bread for the visible toasters.
For a over night stay it worked and location was close to my final destination. Wall paper seams showed in halls/room and room could have been cleaner. I needed a pen or paper but nothing in the room, and the staff was a little short on check-in. If it is not redone soon, I could see it going down hill. I was a little leary at check-in when another guest asked for another room because there was an odor in his room.