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I really appreciated the attentive service. Front-desk staff were incredibly nice.
The rooms are comfortable and clearn and there is a really bar and restaurant connected to the hotel. It's in a subburb and has a completely different feel than the "big box" hotels. Love the nice breakfast spread they put ou the morning which is included in the room price. There's also a very nice pool and courtyard.
Front desk not accommodating
I absolutely loved the Heavenly Bed!!!!
I stayed there as I was attending a wedding nearby. It was very convenient and the accomodations were top rate location is very good everything is nearby
Hotel had no record of booking.com booking. Checking took half an hour. In the end they honored the reservation but I need assurance this won't happen again if I use booking.com
I loved how quiet it was even though there were families with small children at this location. It was very peaceful and relaxing. The room was a bit cold even though we adjusted the thermostat. It was fine we just used the extra blanket in the room... It's still a nice place to stay!
Rooms are generously sized and comfortable. Included a nice breakfast. had a 2br suite and the TV in each bedroom worked, but the tv in the main suite area didn't.
Nothing I booked my stay thru my mobile app and realized I had the wrong city .. I picked Morristown and I needed Moorestown .. I called no later than a second and explained my error only to be told I had a non refundable reservation . I asked if I could at least get a discounted rate or lateral transfer to the correct city. They refused.. I ended up getting screwed..
We go to concerts often and stay overnight. Of all the places we have stayed, the Best Western Inn at Morristown rates far above the rest. I dislike LARGE chain hotels and we were thrilled with this smaller and cozy setting, which was within walking distance to our venue. The customer service was outstanding, the room was clean and beautiful, and the price was perfect. The Front desk people were genuinely friendly and helpful, and the woman serving the breakfast on February 20th deserves a medal for excellence. These folks don't want you to drive home hungry! A full breakfast with all that one can imagine was offered at no extra cost; the made to order omelette was outstanding. We work for a resort and spa in New York, which strives for legendary service and couldn't be happier to find the same quality of service at this Best Western at Morristown. Thank you so much for a memorable stay. We will surely be back again soon. We couldn't stay longer!
Our room was beautiful, spotless and comfortable. It was also convenient to all the places we visited in Morristown. We were able to walk to all our destinations on South Street and nearby. They had delicious fresh baked cookies in the lobby upon our arrival! In person the hotel looked smaller than pictured online.