wine dine sleap swim breakfast
Very nice rooms Paying extra for internet access
Staff were helpul and knowledgable. Those in the dining room were always courteous and friendly as well as efficient and aware of customer's deadlines. (Catching the early plane to Amsterdam for example).
Just stayed overnight as necessaity
Very helpful staff throughout. Room was very good. Bar and resturant service exellent. Had a very good stay.
Nothing, it is overpriced and expensice for what it offers. The only plus is it is close to the airport and park and ride Everything. No soap for baqth for time of our stay. No ligjt above bed for length of stay (5 nights). Very noisy very hard to sleep due to big mouth southerners smoking drinking banging doors until the early hours(4am). Poor parking arrangements due to moronic boxing event and the hotel being full of visiting knuckle dragging morons.
Breakfast Check-in, as completely inadequate, wrong keys given which allowed us into wrong room occupied by another guest.
Availability of the gym for the amount of money for the room i expected a lot better state of the room. There were broken tiles in the bathroom and it was dirty around the bath.
convenience bar prices
Staff were very friendly and the hotel was clean - if a little tired. The location is a little out of the way, on the airport perimeter but that was to be expected.
the hotel in general has a tired look to it as the building is now fairly old. The public area and the dining room are bvery basic
convenient location, check in staff very friendly shower curtain (should be screen), noisy room near road, poor glazing let lots of noise in
lovely quiet room
nothing booked a double room and got a twin room with a big lump where the mattresses join, told this is normal practice, absolutely unbelievable and awful, wudnt recommend
The food was excellant. We were not advised of the wedding reception happening right below us. The room was very hot, we could not open the windows due to the noise.
Easy to find, good location, comfortable room and bed,easy parking,
size of room. easy to find.in fact we liked most things. our room was unbearably hot even though we had the fan on.
very disappointed in standard of room for the price paid. overpriced bar with no atmosphere. breakfast room staff not very interested in guests. buffet style breakfast items barely warm. would not stay in this hotel again.
Spa was ok Bed was uncomfortable and decor was fading.
Das Personal war freundlich und zuvorkommend. Die Atmosphäre war angenehm und die Zimmer sind in der Ausstattung für das Preis-Leistungsverhältnis komfortabel. Leider kann man in den Zimmern die Fenster nicht öffnen.
Freundliches Hotel mit einem guten Preis/Leistungsverhältnis. Die Sprache Deutsch an der Rezeption wäre wünschenswert.
Unkomplziert rein - unkompliziert raus. Die Menüauswahl im Restaurant war mehr als beschränkt.
Die zentrale Lage und die sehr ruhige Umgebung. Super zur Entspannung am Abend für die Geschäftreisenden. War alles perfekt !
gutes frühstücksbuffet nur morgens personal am empfang
schönes Zimmer mit Gartensicht, Freundlichkeit des Personals Hygiene im Speisesaal, klebriger Tisch
Sehr nette und hilfsbereite Mitarbeiter. Zimmer sehr sauber und ordentlich, angenehme Größe. Haben sogar ohne Aufpreis ein Zimmer mit eigenem Bad bekommen. Frühstück war auch sehr gut, auch für jemanden der kein "Traditional English Breakfast" möchte. Sehr zu empfehlen.
nur Badewanne, keine Dusche
Das perfekte Guest-House: Zentrale Lage, nur ca. 10 Minuten zu Fuß in die Innenstadt, dennoch ruhig gelegen, großer Parkplatz, ausnehmen schön eingerichtete Zimmer, superfreundliches Personal - einfach ein Traum. ./.
Sehr kundenorientiert, ausgesprochen freundlich, familiäre Atmosphäre, sauber, Frühstück über normalem Standard in dieser Preisklasse. Das Hotel liegt zentrumsnahe, sodass man das Auto am hoteleigenen Gratisparkplatz stehen lassen kann. Wir haben uns sehr wohl gefühlt und werden wieder kommen. Den englischen Verhältnissen entsprechend ist das Badezimmer etwas eng, aber trotzdem alles vorhanden bis hin zum Handtuchtrockner
Good location Friendly staff Good parking facilities Good Gym No fridge in room
The room was lovely and the extra bed for our daughter was ready when we came and comfortable. Very overbearing, fake friendly receptionist. She needs to learn to slow down and calm down and let guests breath a bit before launching into her standard patter.
Hotel room was not ready for check at two pm. Heating and air con temperatures are set centrally so couldnt warm up the room only with a radiator located under the window.
Opportunity for later, buffet style breakfast-excellent standard of housekeeping open plan lounge area straight off entrance too busy & noisy - no quiet areas
Hotel conveniently situated on outskirts of Norwich but within easy access of city centre. Leisure facilities used and enjoyed by my daughter.
Very pleasant and helpful Reception. Very comfortable room. Early check-in and late check-out appreciated. Shower took a while to warm up!
Relaxing and comfortable love the pool and sauna facilities A little noisy in the corridors.
Very friendly & helpful staff at front desk
It was not possible to have only a cup of coffeee for breakfast without paying the full £13.95 charge.
The main problem was that our reservation with Active Hotels was not on record at the hotel itself. The hotel reception staff photocopied our printed confirmation in order to investigate. Fortunately there was a room available and the confirmed tariff was honored.