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Excellent service from polite efficient staff together with very good leisure facilities and good food.
Food excellent, the the best looking and tasting breakfast. Prompt service and friendly staff. Bed not very comfortable - may be that mattress not very thick! Didn't sleep very well.
Staff were friendly Plumbing/ heating was noisy all night keeping us awake.......Didnt like the fact of having to walk around the outside in the rain for access between room to reception
The fact that on arrival I was not asked for a credit card reservation of money and thus not treated as a potential criminal aiming to abscond without paying.
The rooms were lovely and the staff were very friendly and helpful
It is difficult to rate the hotel as we only stayed two nights whilst attending a family funeral. But, it served our purposes perfectly.
We had a std double, it was better than a superior room at most other hotels. Very good leisure facilities. Excellent restaurant. All staff very attentive. Highly recommended.
Friendly atmosphere. Excellent food. Good leisure facilities
I have stayed at park farm on several occasions in the past & always enjoy a comfortable relaxing stay, nice place to unwind
It was nice to be able to visit the pool and steamroom The haetin stayed on over night and we got a poor night's sleep
old english kleine Zimmer großes Bad
zentrale Lage, Auswahl am Frühstücksbufett, Taxibestellung, kostenlose Zeitung im Foyer nein
Das Personal ist freundlich und das Restaurant im Haus war fantastisch! Die Zimmer sind modern und geräumig. Die Lage ist ausgezeichnet. Hätte nicht mehr verlangen können!
Hilfsbereitschaft keine Minibar
Die Mitarbeiter im Hotel sind sehr freundlich und bemüht, behilflich zu sein. Die Einrichtung ist sehr ansprechend.
schönes Zimmer mit Gartensicht, Freundlichkeit des Personals Hygiene im Speisesaal, klebriger Tisch
nur Badewanne, keine Dusche
Sehr nette und hilfsbereite Mitarbeiter. Zimmer sehr sauber und ordentlich, angenehme Größe. Haben sogar ohne Aufpreis ein Zimmer mit eigenem Bad bekommen. Frühstück war auch sehr gut, auch für jemanden der kein "Traditional English Breakfast" möchte. Sehr zu empfehlen.
Sehr kundenorientiert, ausgesprochen freundlich, familiäre Atmosphäre, sauber, Frühstück über normalem Standard in dieser Preisklasse. Das Hotel liegt zentrumsnahe, sodass man das Auto am hoteleigenen Gratisparkplatz stehen lassen kann. Wir haben uns sehr wohl gefühlt und werden wieder kommen. Den englischen Verhältnissen entsprechend ist das Badezimmer etwas eng, aber trotzdem alles vorhanden bis hin zum Handtuchtrockner
Das perfekte Guest-House: Zentrale Lage, nur ca. 10 Minuten zu Fuß in die Innenstadt, dennoch ruhig gelegen, großer Parkplatz, ausnehmen schön eingerichtete Zimmer, superfreundliches Personal - einfach ein Traum. ./.
gutes frühstücksbuffet nur morgens personal am empfang
The frendliness of the owners / staff and excelent welcome and service
beautiful place, well kept. the price of the drinks from the honesty bar.
We stayed at Old Catton Hall for 3 nights as we were going to a wedding nearby. The history of the place was very interesting and the luxurious rooms were fantastic. Dianne the owner was very attentive and the breakfast were very good. We would definatley stay there again.
Owner very nice and friendly, really good choice of breakfast, room very comfortable, enjoyed the numerous books on offer to read. Is a beautiful house. I think the hotel would be more suited to the more mature person, but have nothing bad to say about it at all.
This hotel is an excellent place to stay. It is full of old world charm and full of character. I was very warmly welcomed and settled into an excellent room. Breakfast was excellent and grat value for money. I will definitely be staying here again.
The privacey that we were given, the freedom to come and go as we pleased, the facilities and relaxed mode.
Room faultless with all conveniences. Staff very helpful. poor location for eating out; nowhere within walking distance.
Old manor house with character. Bedroom was large, airy and tastefully decorated. On suite was excellent. Breakfast was individually cooked and very tasty, with fresh fruit, not tinned, available. Highly recommend.
4 poster room , everything available from coffee milk to cold beers from fridge bit noisy from grandkids and traffic and squeeky floorboards! [but added to charm]
Convenience - near to coast and Norwich - comfort and facilities in hotel itself no
The location,and ambiance and artdeco style On arrival having booked two rooms,told they only had one emphasis on my arrangement not their administration/management.Taking one hour to serve meal from ordering with no apology.Cleaning trolley outside room with toillet roll on floor and linen when going down for breakfast
The location was very good for our visit. The staff extremely helpful. Lack of a trouser press in the rooms
Central city location, convenient for Norwich nightlife. Mould around the shower enclosure and fittings, not expected in a hotel of this standard.
Very comfortable bed! It was divine! Lovely big bathroom and very, very clean. Breakfast was great. We were there for our friends wedding and the whole weekend went off very well. Nothing was too much trouble and the staff were very helpful.
Location Lack of attention to detail - this hotel could be so much better as it is in a perfect location for Norwich city centre, something much needed in Norwich. Some examples of very many shortcomings that I would expect without question in a hotel of this standard - only one bath robe (probably unwashed as there was a tissue in the pocket), toiletries not replenished on two night stay, bin not emptied despite having a discarded sandwich in it, we were not made to feel particularly welcome after a long and tiring drive, rear entrance to hotel from car park gives bad impression as not very well kept etc etc etc... Our room looked tired and in need of some maintenance. Door handle, toilet roll holder falling off, grubby marks on carpets/furniture etc.Staff don't appear well trained - we were not even asked on departure whether everything was ok and of we had had a good stay. Surely this wouldn't be too much trouble?
We liked the friendliness and helpfulness of the staff, the style of the hotel and decor. We liked the small details that were different from so many large chain hotels, ie the furniture, the provision of a 'real' long leaf tea (not tea bags) real coffee etc. in the room...food in the restaurant was excellent. The room could do with a small table, tray etc and a longer lead on the kettle so we didn't have to put the kettle on the floor to reach a socket and didn't have to put the tea/coffee pot on their furniture with the risk of leaving water marks etc. ....small points really.
room was comfortable and location was excellent reception was small and not obvious
Wonderful staff that go the extra mile.
The decor no