The location is nice. The hotel workers on the beach are very good. The room was dirty. The water was very hard. The doc should have lights. There should be more lights around the beach at night. The workers at the desk should treat all guests the same. The elevators need maintenance work. I should not have to join a hilton club membership to get a good view. Just let me pay extra.
Very nice set up on the beach. Everyone there super friendly and ready to help. Great location and with molly in the back another plus
Hotel very clean, staff friendly, nice hot tub. Good drinks , warm cookies and fresh fruit, room spotless No complaints
Love the cookies upon arrival. The room was very nice. Bedding was comfortable. We enjoyed the view. Shower head was great. Bath products were nice. We ordered food twice from room service. It was enjoyable. Kids enjoyed pool. No fridge in room. Room service is very slow but they did discount it and provide us a dessert. The hot tub was broken and heated pool was pretty cooler than hoped for but we still enjoyed it some. Overall a good experience.
I loved it!
Loved that it is on beach, clean, great price, cookies were delicious and other food was yummy too! Customer service at bar could have been better. Drink prices at bar were a little pricey as well.
Beds very comfortable Location was convenient to other attractions Great pier and beach adjacent Heating/cooling system noisy Chairs not comfortable No fridge/microwave Breakfast not included Had to request fresh towels several times
We stayed for 2 nights in the one king bedroom condo with the pyramid trundle, it worked great for our little family. Kitchen is appointed with cooking items, well enough for us to make several meals and not eat out too much. Living area is comfy, plenty of seating, heated indoor pool was a short walk away, bathroom and bedroom are on the large side. Complex is a short drive from Pine Knoll Shores Aquarium, we drove to Morehead for most of our meals out as we stayed in February and many local restaurants were closed. Staff was friendly and helpful, especially Kelly who assisted with our reservation. We will stay again! Thank you! Wifi didn't work in our condo during our 2-night stay, guest has to call customer service to figure out the problem, which was time consuming. Tech couldn't figure out the issue, said router needed to be reset on property which we were told Maintenance would do in the morning, didn't get done. Room was a little dirty, old pretzels under and in couch and coffee rings on counter. Otherwise, really good.