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The cleanliness, the indoor pool, the free cookies, and the business center so we could buy and print our hockey game tickets. :) We didn't love the bed comfort level, but we do have a temperpedic at home, so it just wasn't as comfortable.
Felt clean, comfortable, and safe. Close to some decent dining options. All around great value. Staff was neutral upon our arrival -- not rude but not exactly friendly either. It didn't really have an impact really on our experience.
Location is convenient to shopping, restaurants, and airport. Modern, clean, airy and spacious lobby with indoor and outdoor seating. Rooms are modern, sheets and towels are fresh-smelling and clean. Soaps and toiletries replaced each day. Microwave, fridge and coffee maker in room-nice touch. Free coffee in the lobby in the morning and water in the afternoon. Newspaper is complimentary each day. Hallways are quiet at night. Staff is very friendly, efficient and accommodating. Stayed with my mother while visiting family who live in Cary area; she will find fault in any and everything, yet even she commented she would stay at this hotel again. Seriously, the best compliment ever. Very reasonable price-excellent value. Hook on door for towels was missing-a minor nuisance. On check out day at 9:00 am maid knocked on door repeatedly. I forgot to put do not disturb sign on door. I answered and told her we would be leaving soon, but she spoke little to no English, and kept repeating when we would check out. She eventually got the message, but annoying nonetheless.
Love staying at Embassy Suites, the omelet bar for breakfast and the large suites make the brand a good value for the money. Right off I-40 so easy to get around the Raleigh/Durham/Chapel Hill area. Complementary airport shuttle (runs every 30 min). Quick walk to a strip mall with a bar and restaurants in it. Plenty of parking. The indoor pool/hot tub/sauna was a good place to relax. The rooms are starting to feel dated with the wallpaper border around the top of the rooms and the color palette was similar in vibe. The pool water level seemed a bit low since the water couldn't get into the side drains but was otherwise fine. Wish they didn't charge for wi-fi.
The staff members were so helpful and nice !! You cannot beat this place !! Had awesome time !! Free shuttle to airport and also the breakfast is luxury and restaurant food is legit !!!!
Entry, included breakfast, room layout, ease of access Coffee taste was not good
Modern, green conscious, staff was very friendly and we loved the suite set up. The free breakfast was so healthy and delicious
Well designed room, good location right off highway. Nice stay
Plenty of room, was clean and quiet. I have no complaints