My room was comfortable, clean and relaxing.
The location in relation to my business; the breakfast No
The king suite was nice. It allowed our adult child to sleep in while we could move around and not bother him. Complimentary Breakfast was not great. We ended up going to a restaurant instead.
They did not have my Booking.Com reservation upon my arrival. Hotel is in need of an upgrade.
Check in was great....room was very clean and nicely appointed...location was handy to Chapel Hill and Durham...pool was small but ok...breakfast was fine - lots of choice....not all carbs....all in all good value - was at a family wedding and worked out very well... Fitness centre was okay...old equipment...but all working and no one else was there so not an issue...
Friendly staff Awful room ventilation. Unable to open windows for outside air. Room was stuffy and had residual cleaning chemical odors.
The staff is very nice, and the room/bed are fine. I am not a picky traveller, but two things will keep me from coming back to this hotel: (1) their hot water consistently didn't last an entire shower and (2) their breakfasts were awful.
The hotel was clean, roomy and the king bed was huge! The staff was friendly and helpful, coffee in the lounge was good in the morning. We missed breakfast so I cannot comment on that. Overall good value, pleasant stay, and I would recommend it. My only negative comment was that it was somewhat far from the event I had attended and it took a while to get a cab but it really didn't bother me too much.
friendly staff restaurant & bar in hotel very near Duke campus no mini fridge
Location was good and the room was nice and clean. Was disappointed with their internet services. Wifi only works in their lobby but not in the guest rooms. It was hard to get a cellphone connection too since I use AT & T.
The staff was very friendly and helpful. The amenities were great and our room was very clean and comfortable.
Pool. Location Wuiet Room had not been thoroughly cleaned in awhile. Bugs Like to have mini fridge in room. This one didn't have one.
Clean, nice staff and facilities. Still slightly too pricey
There was no WiFi or AT&T cell phone service in the rooms, in addition the lobby WiFi was broken. Business room computers were slow and did not print.
Nice setting Restaurant was marginal.
Thank you very much! Everyone is great!!
Staff was friendly! Hotel room was clean and inviting!! Would definitely stay here again!! Downstairs restraunt offers okay food. Within walking distance of restraunts like Dunkin Donuts, Another broken Egg. And T.G.I.Fridays. The pool looked a little dingy, swam in it anyway. Had to ask three times for pool towels before they were finally brought.
The hotel facilities and environment
We were there to attend a family funeral, so not exactly looking for a fun weekend. It was convenient to some family members. And I appreciated the small size. Rooms nice, beds comfy. Agree with Valerie...the Bull Durham staff was less than attentive. At that point, it was the first time we'd had to sit down to a decent meal. But we had to flag down wait staff. Had us wondering if it was because we were the only people of color at the Inn who weren't employed by it.
My husband and I had stayed here before a couple years ago, and now that all of our friends have graduated we need a place to stay in Durham. We like the location (running trail and golf). this trip the bar staff were kind of rude and stuffy. It used to be a nice place to get drinks, but the waiter was rude. Also, we reserved a King room months in advance, and they gave us 2 double beds. Their response when I said something "well, the rooms are the same price." My husband and I sleep in the same bed at home, and would like to on vacation. Also, housekeeping knocked on our door at 8:30am.
I seen spider web and spider, toilet water keeps flowing-disturbed whole night.
The outside was well kept The sheets were rough. Non smoking room smelled like smoke. Bathroom was terribly nastype. Cigarette burn in spread
The "no-smoking" rooms smell smokes, weeds.
They left me alone for six days without anyone entering my room. The gave me what I needed if I asked for it. I had access to a kitchen, wifi and a comfortable bed. That was all I needed.
Front desk staff and drivers - most helpful and extremely courteous
Curteous staff, nice lounge, rooms with lake view, proximity to shopping and dining Some "lake view" rooms were obstructed by tree growth - trimming those trees would help to open up the lake view from those rooms.
so relaxing with the lake view and the room is very spacious and clean
Large suite for a very low price. Rooms nicely updated and furnished. Bed was extremely comfortable. Nothing