We stayed one night with our 3 and 6 year old and it was great. The room was spacious and the bed comfy and the breakfast was perfect!
The hotel was clean and the staff was friendly, the rooms were very clean and well appointed. The front desk team went out of their way to assist us. At breakfast at one of the mornings we were there, the attendant had her blue tooth in and was having a long conversation with what appeared to be a friend. This was not only in the service room but also the dining room. She was a very nice woman but conversations like that do not belong in front of customers.
The room was clean, comfortable, and cozy. The staff was amazing. I became very ill during my stay and they did the best to accommodate me. Definitely under rated. A little hard to find.
THE ROOM WAS CLEAN AND THE STAFF WAS SO NICE. I LOVED EVERYTHING
Front desk staff was very friendly. Choice of soft or firm pillows. Beds are comfortable. Nice sitting area in room. Very reasonable rates for what you get!
Our room was nice and the staff was great. Only beef was the view from the window. The free breakfast was a plus. I would stay there again.
Clean room, free USA Today newspaper, well lit parking lot. No bedbugs! Free breakfast was so-so.
I liked the price. I have stayed there six other times but always paid more. I didn't like the breakfast offerings.
There was a used condom wrapper in my room. Poor housekeeping. Move me to another room there the sgeets were too small for the bed they kept coming off one corner very annoying.
I like the upgrades and the layout of the room. The staff was friendly as well. The bed was big but not as comfortable as my own at home. The walls are thin so I.could hear the couple next door arguing.
The Best Western Windsor suites is a great value for your money. We loved the continental breakfast that was provided each morning. The room was clean and spacious. The front desk staff was not very friendly or helpful. On our reservation, we reserved 2 double beds. No where did it say that this room type may not be available. When we arrived at the room, there was only one bed. When we returned to the front desk, the clerk was not helpful and told us that there was nothing that he could do. Our room was not guaranteed. No apologies. My friend and I were a bit agitated with this and more specifically the attitude of the clerk.
Pros: close to coliseum Cons: bed and pillows were so uncomfortable I couldn't sleep all night Walls are a bit thin and you can hear other people Air conditioner didn't work very well and it got stuffy
The cookies! No
It was clean The check in gal didn't even speak to us. She literally stuck out her hand and waited for our cards. She instead continued talking to her friend beside the counter. Sorry we bothered you with trying to go to our room we paid for.
It was directly next to the highway, so we were able to jump on it and go to nicer areas of Greensboro. The bar was nice and quiet, so we were able to relax and drink a little on our last night. When we arrived in our room, we weren't sure if it had been cleaned. We found stains on both of our towels. There was also no microwave or mini-fridge. The breakfast was expensive and disappointing.
The introduction into your hotel with the staff was great Good communication,smile and greeting My only concern was finding a used bar if soap in the shower while using the shower. I question the cleanliness and sanitary issues, when was the ice clean? See comment above
Nice hotel, clean rooms, nice indoor pool and workout room. Staff was friendly. Location was great, only 1.5 miles to Greensboro Coliseum. Would stay there again. If hotel offered continental breakfast, that would have made it a 10/10!
The lobby was very bright and cheery on a rainy day. Staff at the front desk were great. I loved my room, easy access to highway, restaurant in the building. My room key initially did not work, so I had to go back to the front. The staff was great and told me if there was any other problem to just call from the elevator phone and they would actually come up to the floor.
The warm cookie was a nice treat The groups of children running up and down the hall way, slamming doors and yelling and screaming while we were tiring to sleep at 9:30. At all times a little consideration is nice.
The bathroom was beautiful and the room was very roomy with avery comfortable bed. The carpets in the hallways were dirty.
cleaning staff was very friendly and helpful. water pressure in shower was great
Our check in experience was so fun. We had to wait maybe 10 minutes for our room, but the staff made us feel welcome and had us laughing the whole time. There's no refrigerator nor microwave in the room.
The staff were very responsible and friendly. There isn't anything I didn't like about the hotel.
We walked in the lobby, first thing you could smell how clean this place is. The staff at the desk promptly greets us, so friendly! So professional!! Check in was painless. Cookies were great touch. Pool was immaculate with towels by the pool!! Nothing!! This place is awesome!! Convenient and TONS of places to shop and eat nearby!!! A+A+A+A+A+A+A+A+A+