The staff was very friendly and the hotel was very clean. Breakfast was more than what was expected and even the other guests staying at the hotel were pleasant. I truly enjoyed my first stay at a Best Western. I will stay at one again, /&: I will stay in the hotel the next time I am in Greenville. For the Greenville,NC area this is one of the nicest, cleanest, friendliest and best located hotel.
They did not have any extra pillows for the room, but was able to get some from a vacant room. That morning of breakfast the employee was asked for some butter... her response was that she had not had butter in about three weeks and to go write a review on trip advisor and complain until it gets done. Also when checking in I told the front desk that we were traveling with a dog. She proceeded to tell me that it would be a 20 dollar pet charge. I told her that it did not say anything about a pet charge and I was told the fee was going to be waved. After checking out of the hotel and getting home I realized that the same employee who I spoke with who checked me in and out charged me for the pet fee.