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Well designed room, good location right off highway. Nice stay
The staff members were so helpful and nice !! You cannot beat this place !! Had awesome time !! Free shuttle to airport and also the breakfast is luxury and restaurant food is legit !!!!
Modern, green conscious, staff was very friendly and we loved the suite set up. The free breakfast was so healthy and delicious
Entry, included breakfast, room layout, ease of access Coffee taste was not good
Plenty of room, was clean and quiet. I have no complaints
It's a nice hotel The night shift workers looked at me like I don't supposed to be in their hotel. Then put me in a handicap room. Never reserved a handicap room but they put me in one.
Location Confusion on parking...was attending a motorcycle event in the area
Friendly, staff at the front desk were very happy and helpful. We were able to check in when we arrived without delay. We felt safe and secure. The Rye restaurant offered a evening meal buffet special and it was great. Although the hotel was hosting multiple events, it did not feel overcrowded or too busy. Road closure preventing returning to hotel during the race. It would have been nice to show a hotel vouchered to gain access to a way/or escort to the parking area.
In City Center, helpful front desk staff, comfortable bed. Very high cost for City size. When asked was lied to about parking and Internet access. Was told that hotel parking was valet only for $30. This was wrong. You can self park for $12 though we parked one block away for $7. Also, was told Internet access was $10 per day. Lies. There was free Hotel 24 hour Internet Access for free, albeit slower but ok for email and general internet access. When we went to breakfast at 9am, there was no staff and we had to ask front desk and suddenly 6 staff members suddenly appeared. Not acceptable for this class of hotel. Breakfast was over priced for what you get.
Room was clean, staff was prompt. Location is great. Bedding/Pillows werent the quality I would had hoped for. Just a couple flat pillows on the bed.
I loved everything about this hotel! The staff was incredible-from the front desk to the maintenance people. The pool was the nicest hotel pool I have seen. Location could not have been better. I have no complaints about this hotel.
In room dining and heated pool with spa. Price of meals.
I tried to cancel two weeks before my arrival, yet was still charged for my stay. That was because I booked with Kayak. I will never use kayak again.