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Great room with extremely comfortable king bed, updated furnishings, nice pillows, very clean. High end lighted mirror in bathroom. Excellent lighting in room. Very good breakfasts. Extremely helpful and friendly staff. Absolutely nothing!
liked everything staff was very kind and nice quiet place
All staff were very helpful and friendly. Walking distance to the beach was wonderful. It was a little expensive for a holiday inn but I guess you are paying for the location. The only thing was breakfast ends at 0930,1000 would of been better
The rooms remind you of a spa. The staff was super friendly. Great breakfast. Not real crazy about the indoor pool.
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Location Was a little pricey, but considering the time of year (weekend in the middle of July) it was a great value. Only thing keeping it from being perfect was not being able to get an Ocean View room
Recently renovated (spring 2016), so for now everything is new. Small pool, with relatively cold water (July 2016). Pricey for a holiday inn express, supply/demand makes the rules.
Has been recently upgraded, so many items such as beds and bathrooms were new. Fire alarm went off at 11:30pm. Floors in lobby and near elevator are slippery when wet.
Beds and pillows. Breakfast was terrific. Next time I do not want a handicapped room. Road noise was a little loud. (We were street side)
Friendly staff, awesome location, good breakfast selection
Easy access to oceanfront, nice pool and jacuzzi inside, clean, quiet, professional and courteous staff.
The hotel was close to everything we had planned for our trip, while we did not have time to enjoy all of their ammenities as our schedule was pretty tight. My only complaint was the poor condition of the mattresses. Both beds in our room had the most worn out mattress which provided for a terrible nights sleep. They need to be replaced months ago.
The staff was very welcoming! The rooms were very clean! And the bed was very comfortable! Couldn't open the window to be able to listen to the waves crash along the beach while I slept.
I liked the ice machine with good proximity to the room. For the most part, the staff were nice. The balcony was a nice touch. Let's start with the bird that almost ate my girlfriend's finger. I have pictures. It isn't pretty. Apparently, this bird belongs to the owner (!) and, to be honest, it almost died that day. I almost killed the bird, despite being an active vegan and animal rights supporter. That is how enraged I was. The staff took two minutes to find a spray bottle to de-couple this bird from her hand. The bird, we can only guess, was mad at my girlfriend for allowing the bird to rest on her arm, but she wasn't actively petting the bird. After the incident, the staff snickered and thought it WAS FUNNY. When we asked for some hydrogen peroxide, they responded "we are out". They did provide us with alcohol wipes. This is unacceptable. One could go off about random yellow stains - topical, actual, mustard-like stains on the ceiling of the room, (also have pictures), or the staff scrubbing our appointment before we arrived (via Kayak, NOT Expedia), or the lack of HBO, but I'm gonna stay on the bird-thing. Absolutely not cool. Not only will I never go to any Ramada Inn again, but I am going to make sure everyone I know traveling through the OBX knows about their lobby-piece "Sabrina the biting bird". The fact that staff reacted as if it was "just another biting" and even upon checkout we got the "jeez, so sorry" in that "please go away" tone makes us feel like they get PLEASURE from watching people get injured from this bird. Yelp is my next stop. Take this place off your list of where to stay.
Ocean-front/ Beach Good location Jacuzzi/ Heating pool Free internet First and second floor are not ocean-view, there is small hill in front of the hotel
The easy access to the beach. Hotel was not clean and I found over priced which I understand the amount I paid for was basically bc it was on the beach. The common areas were very nice, however the rooms could use some updating. We had to move rooms our first night due to water leaking in the bathroom. We were on 2 nd floor and water leaking from ceiling in the bathroom was commode water from the above floors. Customer service was great. We were moved into another room and received a discount. However the second room we located to, the bathroom walls had hair on the walls which I knew was not ours being we hadn't even used the shower yet. The bathroom could use some updating and could be cleaner. For the price paid, sadly I won't be staying here again.
Location Cleanliness Comfort of bed
We loved our spacious hotel room and playing with Sabrina every day. We liked everything.
Very friendly staff. Hotel was clean and renovations (ongoing) are really nice.
Location is great, hot tub and pool are real nice, staff is outstanding and the rooms are nice!
Staff were quick to fix problems Outdated hotel cost too much for off season
Clean rooms, great location right on the beach, friendly staff Would be nice to have a continental breakfast like the Comfort Inn next door. They have their own restaurant inside the hotel but it is a bit pricey for breakfast.
The room was spacious and comfortable with extra amenities(microwave, small frig, extra counter space and small sink in room in addition to bathroom). A great value for what we paid. My only proviso is it is not a place for people who have trouble with stairs. No elevator that I saw. But part of the charm is staying in a historic hotel!! I will be staying there in the future if at all possible. Nothing!!!!
Location and staff were excellent. Beach access very good. AC/heating unit was next to bed and loud. Checked in a 5 and room not ready. First room we were offered had a dripping faucet.
Staff admitted reservation mistake and did their best to make up. However, the group had to split up with a couple staying at a less desirable inn. Staff compensated us with no charge for our room since error was their fault. Had CONFIRMED reservation for TWO rooms for one night. Inn only reserved ONE room and had no other available rooms when we arrived.
Steve at the front desk was very kind. Great breakfast in the morning
Oceanfront view. Too expensive for the overall clenliness and state of the hotel.
I've stayed for a week so far in the process of a move and couldn't be any happier. The entire place is spotless and pristine. Everything at the daily breakfast has been fresh and tasty and they also always have coffee, herbal teas and lemon water available 24/7 in the lobby by the fitness center. The location is central to all OBX and even walking distance to some. Most importantly, every member of their staff from management to front desk, maintenance, housekeeping, has been above & beyond welcoming as well as incredibly informative on all things local. Would recommend to absolutely anyone from business travelers to families. N/A - all good.
View of the pier and location we great. We booked last minute and were pleasantly surprised. This was the most economical option in town for a quick weekend stay. They had a very reasonable pet policy $25 for our dog to enjoy the beach with us. A little dated and but to be expected for price along the ocean and it didn't prevent us from being comfortable.
This was the only place we could find open after a Tropical Storm kept us from getting to our rental on Hatteras Island. We paid over $200 for a room and there was no electricity. The office staff left during the evening and locked the office. This is a $50/night establishment and that is generous. Every other motel in town was booked and there were maybe 5 cars there that night on Labor Day weekend. They should not have even been open with the power off. We stayed there because we had no choice. Please plan ahead and avoid this place.
Clos to the beach Parking
The customer service was wonderful. My room was an ocean view room...also wonderful.