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Location and staff were excellent. Beach access very good. AC/heating unit was next to bed and loud. Checked in a 5 and room not ready. First room we were offered had a dripping faucet.
The room was spacious and comfortable with extra amenities(microwave, small frig, extra counter space and small sink in room in addition to bathroom). A great value for what we paid. My only proviso is it is not a place for people who have trouble with stairs. No elevator that I saw. But part of the charm is staying in a historic hotel!! I will be staying there in the future if at all possible. Nothing!!!!
Staff admitted reservation mistake and did their best to make up. However, the group had to split up with a couple staying at a less desirable inn. Staff compensated us with no charge for our room since error was their fault. Had CONFIRMED reservation for TWO rooms for one night. Inn only reserved ONE room and had no other available rooms when we arrived.
Oceanfront view. Too expensive for the overall clenliness and state of the hotel.
I've stayed for a week so far in the process of a move and couldn't be any happier. The entire place is spotless and pristine. Everything at the daily breakfast has been fresh and tasty and they also always have coffee, herbal teas and lemon water available 24/7 in the lobby by the fitness center. The location is central to all OBX and even walking distance to some. Most importantly, every member of their staff from management to front desk, maintenance, housekeeping, has been above & beyond welcoming as well as incredibly informative on all things local. Would recommend to absolutely anyone from business travelers to families. N/A - all good.
Steve at the front desk was very kind. Great breakfast in the morning
View of the pier and location we great. We booked last minute and were pleasantly surprised. This was the most economical option in town for a quick weekend stay. They had a very reasonable pet policy $25 for our dog to enjoy the beach with us. A little dated and but to be expected for price along the ocean and it didn't prevent us from being comfortable.
This was the only place we could find open after a Tropical Storm kept us from getting to our rental on Hatteras Island. We paid over $200 for a room and there was no electricity. The office staff left during the evening and locked the office. This is a $50/night establishment and that is generous. Every other motel in town was booked and there were maybe 5 cars there that night on Labor Day weekend. They should not have even been open with the power off. We stayed there because we had no choice. Please plan ahead and avoid this place.
Clos to the beach Parking
The customer service was wonderful. My room was an ocean view room...also wonderful.
Service desk, cleaning staff extremely friendly and attentive. Rooms were clean and hotel looked well maintained overall. Breakfast was good for continental and enough seating available. Convenient beach access. Will return. Beds were too soft and noisy. Flow of the room wasn't great, bathroom was very cramped and placed at a sharp left when entering the room.
We have stayed at Shutters before. We love that it's family oriented, convienant to the beach and attractions. It's become a family tradition every summer. We were not impressed with the breakfast selection or how small the area was that it was served in.
Great location and value. Able to get a good run during my stay. Clean room and good internet. Breakfast was only decent. Construction during our stay.
Perfect location, friendly staff, clean and spacious rooms, and the whole facility was just nice and up to date. The water in the shower never really got above what my fiancé and I would describe as "lukewarm", but that was so minor we forgot to tell the front desk. The only other suggestion would be an expanded television channel selection or at least a guide channel of some sort. Again, extremely minor.
Clean, comfortable No real breakfast. AC Unit was very noisy and vibrated, buzzed badly.
Friendliness and helpfulness of staff