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The pool and gym facilities were an added bonus and very good. We got upgraded to a larger room but unfotunately it was a smoking room - to be fair, as we were only staying one night it wasn't a big deal but it would have been nice to have been asked if we minded being in a smoking room as we would have declined the upgrade.
excellent accessand staff
staff really helpful and friendly standard of room service food disappointing especially the childrens food. Also the attitude of the ? hotel gym members a bit brusque.
The gym. Does not strike me as being particularly worthy of the difference in price when compared to a Premier Inn, which has more ambience in their Beefeaters/Brewers Fayre (attached) restaurants.
Due to the fact that the swimming pool was closed and my collegues from work booked the same rooms at the same price but included breakfast and ours did not I rather hoped that a discount would have been offered
I liked the swimming pool and suana facilities. The staff was also very friendly and the it was a very good value for money. the furniture and decoration (particularly of the room) was not up to the normal standards of Holiday inn.
it was convenient for our travelling, clean tidy and friendly just that the leisure facilities were not open
Leisure facilities Price of breakfast!
Convenient, comfortable and plenty of free parking unfortunately there was a smell from the drains in our bathroom
very clean, good situ off M62 food was Ok not brilliant
The style but especially the food and drink.
Food verry good staff in resturant and breakfast ok Heating not working good job they had room vacant for us
Good reception from staff, great room Fire alarm went off at 2 in the mornig because of someone smoking in the rooms
We had an excellent meal in the restaurant and our room in the hotel was very comfortable very good value the breakfast was delicious also the courtyard was lovely The bar prices, we were at a wedding reception and the drinks were expensive,but I would stay here again .
Nice room. Great restaurant.
The room was nice The room was comfortable, airy and clean and the new bathroom excellent restaurant staff were slow to greet us and seat us
Great food, good selection of real ales. Free Wi-Fi
the food was fantastic compliments to the chefs
the staff were really friendly and the service was excellent.
The staff were very helpful and pleasant to talk to nothing was too much trouble. Could no really get any good programmes on the tv
We wanted a hotel within walkling distance from theatre and restaurants that was affordable and comfortable. This hotel ticked all the boxes. Staff were friendly and helpful. Breakfast plentyful and good. Room clean and tidy. Price excellent. Would recommend it if you want to stay in town for a quick overnight stay.