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Die freundlichkeit der Mitarbeiter trotz der sehr späten Anreise. Die Hilfestellung beim Transport des Gepäcks.
Die Lage und das Ambiente, inmitten eines Parks wie ein Märchenschloss. Wir hatten bei Buchung aufgrund meines Geburtstages am Anreisetag nach einem schönen Zimmer gefragt, es war eines mit Blick auf den Hinterhof (Anlieferung). Unverständlich war auch die zusätzliche Belastung meiner Kreditkarte bei Check-in mit 50 Pfund (wohl aus Sicherheitsgründen), obwohl das Zimmer bereits bar bezahlt wurde. Generell wäre es schön, wenn die Mitarbeiter (speziell an der Rezeption) eines Hauses dieser Art ein wenig die deutsche Sprache beherrschen würden, ebenso freut sich jeder Gast über das Wünschen eines schönen Tages bei Abreise.
Historisches Gebäude mit modernsten Zimmern und ruhiger Lage. Nein, alles perfekt
Das ganze Ambiente Als wir angekommen sind, hatten wir auf der Autobahn einen Unfall. Wir erkundigten uns an der Reception nach der nächsten Europcarvertretung. Die Auskunft und Hilfsbereitschaft war nicht sehr hilfreich.
Schloss aus dem 18Jhrd, sehr schöne ruhige Lage im Park, Ambiance, Sportfacilities wie Tennis, Fitness, Spa.
Wonderful rooms with four poster beds in beautifully restored country house. Well designed luxury room and bathroom. Thoughtful touches - decanter with port in the room, nice selection for hot drinks, selection of dvds provided by the owners, complimentary wine won arrival. The host was friendly but unobtrusive and made us feel comfortable and well looked after. We were upgraded to the King Charles II room and it was fantastic, perfect for a romantic getaway.
This was an amazing place to stay. The owner is extremely knowledgeable about the history of the home and is eager to introduce guests to all aspects of the hotel. There were no negative spects to our stay at all, except the taxi service we had to take us to a nearby restaurant, sent a driver who had no knowledge of the area at all.
Fabulous atmosphere and amazing decoration. Unbelievably friendly service and the welcome decanter of sherry is such a stylish touch. Just great. Not a thing
You know what you're getting Having to wait inthe restaurant for 40 mins for cold pasta (but when mentioned I did get a complimentary dessert)
Comfortable, clean, easy to find, accessible from the motorway, ample parking, good value for money. There was some noise from people outside.
Location is very good, room very comfortable and clean. Uniformity even in standards between hotels at different locations.
The rooms were clean and very comfortable. Lots of parking space.
Good location, clean room and value for money. Parking was listed on the internet as having to make a reservation but when I ran the hotel direct they said they never had a reservation system for parking as there was ample parking at the hotel.
The hotel has recently recieved a make over and is very clean and the staff were very friendly. The adjoining restaurant was not great... Service was good, the food was not.
only stayed one noight pre hospital visit double bed and too thick duvet!! wish there were twin beds available!!
One of the best Premier Inns that I have stayed in,with a very helpful and friendly staff,and in a pleasant location. The mash potatoes with the evening meal were bland and tasteless,which seems to be common throughout,however,this was more than made up for by the porridge served the following morning,which was the best Ive tasted south of the border.
short stopover for local function so no comment really
Quality of cleanliness in room, quality of bed and bed linen, staff were very helpful. Rooms very quiet, could not hear guests in other rooms. None