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nettes Personal, hilfsbereit. Badewanne mit Thermostat. Schnelles 6000er WLAN kostenlos. Fahrstuhl vorhanden. Rezeption 24h erreichbar, der Zimmerschlüssel bleibt im Hotel. der typische englische Charme, quietschende Dielen und Bett, getrennte Wasserhähne für warm und kalt am Waschbecken. Der Abfluß passiert langsam (evtl. verstopft). Kein deutsches Fernsehen.
The hotels decor and stylish "style" The breakfast waiter ! Grumpy and moody - not an ideal welcome !
After ordering room service (2 sandwiches) reception called back and said it was going to take over 1 hour. ridiculous. Also, dinner was meant to be served from 5-10pm. We got to the restaurant and were told rather rudely that it wasn't possible to fit us in at all due to a wedding taking place. Fair enough but should have mentioned this to us when we checked in.
The hotel was very comfortable and I'm glad the decor is is keeping with the age of the building. On our first night there, there was a problem getting a reservation for the restuarant Maxines and we had to eat at 6.30pm.I think they should make sure they have room for hotel guests. Also the restuarant is very, very expensive and my party considered the food was not of a particularly good quality.
All of the staff were great very pleasant and always willing to help you and make sure your stay at the hotel was perfect, they make you feel a million dollars! The spa facilities were fabulous! A large pool area also with a spearate hydrotherapy pool and about 6 treatment rooms ranging from an igloo, tropicarium, saunas steam room and heat room, ideal to relax and unwind.
Excellent hotel, staff very friend and helpful. Spa facilities marvellous. The afternoon tean brillant.Cocktails superb, bar staff willing to mix what ever you required.
Although it was only a brief overnight stay and we arrived particulary late. The staff were extremely accomodating and welcoming no