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It's a fabulous hotel with attentive staff and impeccable accommodations
Incredible value Rooms are clean Well appointed rooms from bedding to technology They charge 8.95 for internet access. Just raise your room rates by $9 and include it.
The room was clean, comfortable and reasonably priced. The hotel is well-laid-out and beautiful. Breakfast was fresh and tasty, but overpriced.
Hotel was very nice and served our needs for a quick, one-night stay near the Rutgers campus. We didn't really have time to take advantage of all the hotel's amenities. Parking was pricey; we chose to self-park because valet did not have in/out privleges. It was a bit of a hassle to drag our luggage from around the corner.
Fantastic hotel very class, very comfortable No
Great location right in downtown New Brunswick. Good price/rate via kayak Musty/dusty room wreaked havoc on my allergies. Shower handle was broken and had to be replaced. No free wifi.
The Gym fascilities was good Could be quite busy during the week, i.e conferences
This was the nicest hotel I have ever stayed in. I was overwhelmed when I pulled up and stepped into the lobby, my first words to the registration desk were "well I'm out of my league". Everything was perfect. The staff was professional and courteous. The room was extremely clean and very modern. The view from my room was nice, looking down at the the state theatre, or out at the rest of New Brunswick. And I lucked in to a "special price". So it was very affordable. I have not compared it to regular rates yet, but I would think the room was worth significantly more. If I go anywhere in the vicinity I will be staying here again. These didn't bother me personally, but just to make others aware. The heldrich is in the middle of the city, so you either have to luck into free street parking or utilize the parking garage directly behind the building. Parking cost about $20 per night, or $25 for valet parking. There was not a refrigerator or microwave in my room, maybe it was just the room I chose. But again none of these bothered me.
location and convenience to downtown paying for parking, hotel should have free parking for guests if they want to park their own car and also valet if they want. A choice for the guests would be nice. Also the bathroom needed some maintenance: the shower rod was loose and leaning down / the towel rack was loose off the wall / and the shower curtain was hanging off of the hooks and not hooked together.
Very comfortable and there was no one else in the pool and workout area when I used them.
Every thing no
nice gym and good breafast, comfortable, friendly bar lounge
We stayed at the Hyatt due to a football game across the river. We had booked the rooms based on the location and were not disappointed. We were able to walk to the downtown area (only a block away) and grab a late lunch before heading to the tailgate and watching the game. The hotel is a little bit tired, but the staff, the cleanliness and the location were outstanding.
I had no problems checking at 2am, and the room was quiet all morning.
Location and Price Maintenance. No one answers phone Hair Dryer was broken and UNSAFE. could have caused injury
The hotel was a great deal, liked the location, was relatively quiet Some of the staff had attitude, expecially at the hotel restaurant which i would not recommend, 3star food at 5 star prices
the location was nice and the hotel was very spacious. not having a steam room.
Our sheets and towels were changed on the daily. Our room was clean and beds were very comfortable. Staff was very pleasant. We were staying for 9 nights and laundry services nor dry cleaning was available. No fridges available in rooms either. Our room smelled like cigarettes when it was stated the hotel was a non-smoking hotel. Besides starbucks not many nearby places to eat within walking distance. Ice machine broken on our floor and outdated decoration. A bit overpriced nightly rates for a hotel where nothing is inclusive (wi-fi was very limited, breakfast)
A friendly helpful staff There were no problems at all
Ich blieb für eine Nacht an einem Wochenende und wurde auf einen Stock mit einer großen Hochzeitsgesellschaft gelegt. Die Hochzeitsfeier war unglaublich laut und das Personal konnte scheinbar nichts dagegen tun. Ich kann das Hotel für das Verhalten der Gäste nicht bemängeln. ich kann ihnen den Mangel an Reaktion und dem Nachgehen meiner Anliegen bemängeln