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Peaceful & convenient for our needs that weekend. The shower did not work - it was easier to rinse my hair under the running bath tap than to tease water out of the shower head.
The friendly atmosphere and good service despite there being a wedding in progress. The receptionist was excellent. The hot water in the bathroom would not get hot enough for me and the shower head leaked (it gave a reasonable shower depite this though)
I liked the peaceful setting and the spacious car park and the little things like there being complementary water in the room. Al;so, even though there were weddings over the weekend we were not disturbed by too much noise. The hotel was obviously very busy with weddings - this meant that service was slightly affected.
Great setting Waitress in restaurant didn't speak good English and was quite rude
Friendly helpful staff, good food, beautiful garden. The shower in our room didnt work and there was no one in maintenace over the Easter weekend to rectify this.
Nice surrounding area, impressive building, everything clean and in working order. Noise and food.
Fantastic staff who were extremely helpful
Impressive building - particularly when seen from the inside. Quiet surroundings and nicely landscaped gardens. Breafast is not good value for money, unless you pre-book it the night before to get a discounted price. If you haven't got much time to spare, make sure that you order your cooked breakfast as you arrive at the restaurant. No wi-fi. Choice of tv channels rather limited.
The best breakfast I have ever had. The room was a good size and comfortable.
I enjoyed my stay at this hotel where the staff were pleasant courteous and helpful. I stayed there last year to attend a wedding and this year to go to a party in the village hall. It was interesting to note that there was another wedding taking place on the Saturday from noon and still going strong at midnight with the staff still smiling.
Very clean and comfortable
Nothing, I couldn't wait to get out of there! I am making an official complaint. It was horrible. I turned up and the bed sheets still had marks on them! They clearly hadn't been cleaned. That is completely unacceptable and totaly disgusting. The breakfast was horrible, the scrambled egg I could only take one mouthful of cos it was so salty, you could see the crystals there was that much on it. Bacon and scrambled egg only also doesn't not consitute a cooked breakfast. My second day I actually went somewhere else for breakfast it was that bad. I also had numerous problems with the stupid key cards and had to have it replaced more than once cos I couldn't get into the room, whats wrong with a normal key!
Good location for visting freinds and family, clean and good price The only thing I would have liked is a bath in the bathroom and not just a shower!
Overall it was great value for money. The inclusive breakfast choice was poor.
Clean room My sink taps weren't working properly
Great value for money. Excellent customer service would deffinitly go back!! Was originally put in a somking room which did smell of stale smoke. When we asked to move though it was done straight away with no problems.
Efficent, clean, friendly None
clean throughout polite staff firs t class breakfast conveniant location for town and roads comfort best hotel we have used for many years no bad comments possible
All was good, I would recommend your hotel to friends None experienced
Clean, presentable, friendly, good size room and bathroom, decent power shower A funny smell like bad drains from the bathroom sink
Facilities in the apartments excellent standard. Grounds very well maintained. Bed very hard. Not very good sound insulation between rooms.
Very nice place plus there was something to keep children occupied there was crazy golf or tennis there was a swimming pool but the times for children using the pool didn't fit in with or stay. If we are back in that area again we would stay with you again and stay for longer. Found the shower hard to use but got there in the end.
Fantastic value for money, great leisure facilities, amazing house to stay in for 6 people, would re-visit and highly recommend, thankyou
everything the cabin was gorgeous could not believe the value for money superb
every thing, quality cleanliness quite, peaceful
The peace and quiet. Having to face the a38 everytime you wanted to get in or out.
Location, setting, value for money
The room and facilities. Wasn't told at time of booking that they were in the process of changing franchises! This meant the the menu was very poor for selection and the bar had limited alchol!
All fantastic, will be visiting again for more than 1 day. Loads to do on and off site. Well worth a visit. Accomodation 5*+
the peace and quiet. in the confirmation it said breakfasts vary - truth - breakfast is self service in your room with what you buy yourself. this was not explained.
Ausser der guten Citylage ...gar nichts! Übernachtungspreis ist absolut überteuert. Das Hotel sollte nicht mehr als 1,5 Sterne bekommen, es ist alt und bedarf dringend eine Renovierung, die Zimmer haben total verbrauchte Möbel, das Bad mit Teppichboden (!!!) und uralten Sanitäranlagen entspricht nicht den Erwartungen bei 100€ / Nacht !!!!
Internet und Parken for free Frühstück erst ab 07:30 Uhr