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sehr schönes sauberes Zimmer, freundliches Personal, flexibel beim Frühstück Der Fußboden aufs Zimmer und im Gang war nicht so stabil, machte lärm
die Ereichbarkeit der wichtigsten Punkte der Stadt Franham Die etwas nachlaessige Bedienung ausserhalb des Restaurants, es dauerte zu lange
Wenn einem die Sonntagszeitung angeboten wird, ist sie üblicherweise gratis. Hier nicht.
staff help for routes to cain manor wedding and early book-in help
Smell of smoke in non smoking room, room above unloading point for service vehicles, barrels delivered at 0730. Food poor in presentation and choice, same limited menu each night
Views from dining room. Quiet, peaceful location. Disappointed with quality of cooked breakfast.
The beds and the waitress was very helpful I have complained already: the cold showers, the meals, the lack of english speaking staff
rooom very comfortable, and the food very good. Forgot to bring swimming costume, would have liked to use the pool, looked lovely.
Going for walks around the lakes. The quality of the food for dinner was excellent, but spoiled by having to eat alone in a side room behind reception. That we were unaware till arrival that the hotel had large weddings for both of the evenings we had booked.
The breakast room has views of the pond.That was very special. For the price the faciities were poor
Location, The choice to upgrade to a quiet room The decor too modern and lacking in charm,small swimming pool
the location and the peacefullness of the place we never had hot water which was so dissappointing
Extrem freundliches Personal, ebenso der Chef, hilfsbereit, hat von sich aus für einen Kollegen ein Zimmer in einem anderen Hotel reserviert, nachdem bei ihm nichts mehr frei war, exzellentes Abendessen, sehr hübsche Zimmer, hätte mir gewünscht, nicht auf Geschäftsreise zu sein, sondern mit meiner Freundin zu urlauben... Das Frühstück ist nicht ganz so üppig, wie man sich das um diesen Preis vorstellt - das was es gibt, ist aber sehr gut.
Das Hotel ist stilvoll eingerichtet und sehr gepflegt, aber kein "Hotel" im klassischen Sinne. Die persönliche Betreuung ist gut, gefrühstückt wird in der Lounge. Die Zimmer sind extrem sauber. In einigen scheint es erotische Extras zu geben, die sowohl irritieren als auch erfreuen können. Wir fanden eine Liebesschaukel unter dem Bett und hatten unseren Spaß daran... Der erste - etwas halbseidene - Eindruck, die Lautstärke (Hotel liegt an einer vielbefahrenen Straße) und das knarrende Bett.
The staff were very friendly and were on hand to help as I was fully laden with baggage. There is no room service as the lodge is separate to the restaurant. This isn't a huge issue, but I arrived late and would have liked to eat and relax in my room.
clean and good food no
The rooms were very clean on comfortable, the bar was lovely and relaxing Shame that the evening meal wasn't the best and expensive
Clean and comfortable room with friendly staff
The room was extremely comfortable and the evening in the bar and dining was a pleasurable experience
The room was lovely and the staff were very friendly and helpful. The Pub next door was nice and the meals were good. A very nice place to stay.
Liked my stay
Excellent condition facility well maintained and spotless stayed there on several occations an would not hesitate to recomend it to a friend jump in price from previous stay £25.00
Connection to pub with good food. Good value for money. Only complaint would be the pillows that werent the most comfortable.
Peace and quiet Friendly service Large spacious room - well equiped
Staff were friendly and helpful. Room was cold and you had to pay for WiFi
Lovely old hotel with nice people running it. It's just down the street from the town centre which of course is lovely. Free wireless internet in a nice lounge area No parking near the hotel.
Location The resturant and bar were closed - facilities offered when booking were not available on arrival.
Staff, Cleanliness, comfortable bed Old Fashioned bedroom, Small Bathroom
Area around reception and public area was very good - recently refurbished to a high standard. Reception staff were excellent - helpful, polite and approachable. Bed was very comfortable. Room was scruffy, heating was inadequate though we were provided with a oil fired portable heater. Fixtures were dusty in bathroom. Hairdryer was inadequate and antiquated. I have paid a lot less for more luxurious surroundings. Television channels limited.
Room and bathroom comfortable & clean though could do with a revamp. No available parking, so not as advertised. I understood from Reception the hotel was due for renovation, so there was no restaurant either, however there were restaurants in town nearby. A bit of a route-march to get from reception area to the room. I was a bit surprised by cleaners wanting to do my room at 9.20 A.M. however they went away when I said I was not ready.
The location for the centre of Farnham is excellent. Parking before 6pm is a problem - park in the top car park, not the Waitrose car park as it's much cheaper (up the road opposite the Hotel) - this is not the Hotel's fault, just Farnham!
The pleasant staff and it isvery central very poor breakfast
It was in a nice location We had to be moved from our first room as the toilet seat had fallen off and ther was only one towel for the two of us. We were moved to another room, in this room the bathroom radiator did not work and there was draft coming through the window that moved the curtain,there was paint falling off the ceiling and again only one towel had been provided. The staff were aware of the problems we were having but offered no reduction or compensation of any type.
Good value for money, very comfortable and excellent facilities.
I think the efforts of the staff all round made up for the shortcommings of the hotel generally. Considering Ramada Jarvis are regarded as 'High Level' hotels, unfortunately this did not live up to expectations with the room being noisy and small for a premium price. This compared to a Premier Inn made the stay not value for money.
nice hotel, nice rooms no facilities. for that amount of money expected facilities
A very warm wlecome when we checked in at 12.30 am!
The room was comfortable, also the bar and restaurant. Service was excellent and staff friendly and professional. The sheets in my executive room had a couple of stains and holes.
Staff were very welcoming, friendly and efficient. Nothing was too much trouble. They all worked well together and are a credit to you. Room was comfortable if small, and breakfast was good. Didn't have time to use pool Window a bit drafty, so we could hear road noise
This is a great little hotel for business and the lounge area demonstrated that. Business men everyhwere. The staff were incredible. I would go back in a heartbeat. For business it's a little off the beaten path.
V.Obliging staff on desk, restaurant. Excellent breakfast/brunch open Sunday until 11.30.Dinner good, if a little lacking atmosphere in restaurant V.Difficult to locate, must input sat nav details. Not easily seen from adjoining main road.
exelent service and a good breakfast
Staff were helpful regarding early check-in request