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When I got to my room the towel bar was hanging off the wall and was never fixed during the 4 nights I stayed here. The water heater and air conditioning broke while I was staying. Everyone had to take cold showers until the water heater was fixed. Managment did not communicate these issues to the guests, we had to figure it out for ourselves. Management also did nothing to make up for the inconvenience and uncomfortableness these issues caused. My friend held a brunch in one of the small meeting rooms near the hotel lobby and it was probably 90 degrees in there. It is a good location, but I would never stay there again.
Location, cleanliness, and staff were good. Street and hotel guest noise made it difficult to rest.
The beds are the most comfortable beds we've ever slept in at a hotel. The atmosphere of this hotel is lovely. Very home-like. I wish the hotel had a pool - I don't think it did.
What a great little hotel! The best location - we were right downtown in the quaint old downtown & on the river too!Rooms are gorgeous - big fluffy beds, lots of nice touches like free bottled water, fridge, robes. Very clean & very comfortable. Staff are beyond friendly & the restaurant was great - especially the patio overlooking the river. Their burgers are awesome!
the best is location. the hotel located in golden, where is very peaceful and safty. my friend told me this is the best hotel in golden.
Cleanliness / decor / staff
This guest did not leave comments about this hotel.
clean rooms, good hotel a little too far in the west of Denver
Modern, comfortable, amenities, great location. Excellent catering. Wedding event
The food service/kitchen staff is superb. They will do whatever it takes to make the customer happy. I wanted a room a room with a balcony but they allowed me to check in at 11am with no problem.
Staff was very professional. Very small bathroom for $185 a night. Single sink.
The staff was friendly and professional, although some guy who works the restaurant literally chases you down to seat you pointlessly. The location in Golden is close to Red Rocks. The hotel is really old and run down for the price. The beds weren't comfy, but most of all, the walls are incredibly thin. Each night we had to call security because the room above or next to us was partying... They weren't even being that loud and you could hear every word they were saying thru the wall.
Location is unbeatable, nice breakfast, great dinner, parking garage Room / bathroom dirty, outdated, saggy mattress covered w/ a piece of memory foam
The room was great. Easy access to downtown Golden. Plenty of restaurants within walking distance. The staff person who checked me in seemed uninterested in helping me with a room. It seemed I was wasting his time when I inquired about room availability.
The decor The inability to get to Room 226 from the lobby without having to carry my suitcases up stairs.
Great location in the heart of Golden. Lots of dining areas with distinct vibes.
King size bed with lots of pillows, balcony with table and chairs, quiet, loved the all the amenities. Complementary coffee and water was great. Loved the shampoo and lotion. Great place to stay. Nice hotel with old time feel, but modern rooms. Side door entrance would not lock after entering, allowing anyone to enter without a card key.